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Survey Monkey VS Jotform

Compare Survey Monkey VS Jotform and see what are their differences

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Survey Monkey logo Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Jotform logo Jotform

Free Online Form Builder & Form Creator
  • Survey Monkey Landing page
    Landing page //
    2023-10-10
  • Jotform Landing page
    Landing page //
    2022-06-12

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business.

Survey Monkey features and specs

  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages of Survey Monkey

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.

Jotform features and specs

  • Form Builder
    https://www.jotform.com/build/
  • Jotform Apps
    https://www.jotform.com/products/apps/
  • Jotform Enterprise
    https://www.jotform.com/enterprise/
  • Jotform Store Builder
    https://www.jotform.com/products/store-builder/
  • Jotform Tables
    https://www.jotform.com/products/tables/
  • Jotform Inbox
    https://www.jotform.com/features/inbox/
  • Jotform Mobile Forms
    https://www.jotform.com/products/mobile-forms/
  • Jotform Approvals
    https://www.jotform.com/products/approvals/
  • Jotform Report Builder
    https://www.jotform.com/products/report-builder/
  • Jotform Smart PDF Forms
    https://www.jotform.com/products/smart-pdf-forms/
  • Jotform PDF Editor
    https://www.jotform.com/products/pdf-editor/
  • Jotform Workflows
    https://www.jotform.com/products/workflows/
  • HIPAA Friendly Forms
    https://www.jotform.com/hipaa/
  • Jotform Sign
    https://www.jotform.com/products/sign/
  • Jotform for Salesforce
    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000JTeWyUAL
  • Online Payments
    https://www.jotform.com/online-payments/
  • Jotform Integrations
    https://www.jotform.com/integrations/
  • Form Templates
    https://www.jotform.com/form-templates/
  • PDF Templates
    https://www.jotform.com/pdf-templates/
  • App Templates
    https://www.jotform.com/app-templates/
  • Workflow Templates
    https://www.jotform.com/workflow-templates/
  • Table Templates
    https://www.jotform.com/table-templates/
  • Prefill Forms
    https://www.jotform.com/prefill-forms/whats-new/
  • Secure Forms
    https://www.jotform.com/security/
  • Form Widgets
    https://www.jotform.com/widgets/
  • Jotform Blog
    https://www.jotform.com/blog/

Analysis of Survey Monkey

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Analysis of Jotform

Overall verdict

  • Yes, Jotform is generally considered a reliable and effective tool for creating online forms for various purposes.

Why this product is good

  • Jotform is considered good by many users because of its user-friendly interface, extensive template library, and robust features which allow for easy creation of online forms. It supports integrations with various platforms, offers customizable forms and has strong security measures in place. Additionally, Jotform provides responsive customer support and a tiered pricing model catering to different user needs.

Recommended for

    Jotform is recommended for businesses, educational institutions, non-profit organizations, and individuals who need to create, share, and analyze forms and surveys quickly and efficiently. Its features make it suitable for users with varying levels of technical expertise.

Survey Monkey videos

No Survey Monkey videos yet. You could help us improve this page by suggesting one.

Add video

Jotform videos

+ Add

JotForm Review - Beginner to Expert PREVIEW by Bizversity.com

More videos:

  • Tutorial - How to Use JotForm to Create Online Forms & Fillable PDFs
  • Tutorial - JotForm 4.0 // A Tutorial & Review
  • Tutorial - Jotform Tutorial: How to Use Jotform

Category Popularity

0-100% (relative to Survey Monkey and Jotform)

Survey Monkey

Jotform

Surveys
65 65%
Surveys
35% 35
Form Builder
53 53%
Form Builder
47% 47
Forms And Surveys
61 61%
Forms And Surveys
39% 39
Marketing Tools
100 100%
Marketing Tools
0% 0

User comments

Share your experience with using Survey Monkey and Jotform. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Survey Monkey and Jotform

Survey Monkey Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
This alternative to SurveyMonkey offers professionally designed templates, customizable options, and personalized Nudges that blend seamlessly with your branding. Their targeted surveys yield more valuable responses than email surveys, as they capture users in the moment. You have complete control over when and whom the survey targets, allowing for feedback collection at...
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
We’ve already laid out the central features of Survey Monkey, but what exactly makes it one of the best choices for data collection and market research? Here are several reasons why you might pick Survey Monkey:
Source: www.fullsession.io
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Medallia is a compelling alternative to Survey Monkey, especially for enterprises looking to gain a comprehensive understanding of customer experiences and feedback. Its extensive feedback collection options, advanced analytics, and focus on actionable insights make it an invaluable tool for businesses striving to enhance customer satisfaction and loyalty. While Medallia...
Source: www.zoho.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
If you are looking for SurveyMonkey alternatives then we have prepared a list of reliable solutions that you can try out instead. This article details the main features and benefits of SurveyMonkey and five good alternatives. We also compare their pricing schemes and integration options for your benefit.
Source: financesonline.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
AskNicely is survey software with a very defined purpose: helping companies improve customer satisfaction based on the Net Promoter Score (NPS). Boasting a 38-percent response rate, this SurveyMonkey alternative leverages connections that allow users to integrate surveys into software they already use to reach out to and learn from customers.
Source: www.fieldboom.com

Jotform Reviews

14 ProProfs alternatives for quizzes, surveys, and more in 2025
Jotform’s free online quiz maker lets you easily build quizzes that are interactive and automatically graded. No matter what you need — whether it’s a multiple-choice quiz for students or trivia questions for game night — Jotform has you covered. Teachers can choose from ready-made templates for the classroom, customize them for different subjects and skill levels, and even...
Source: www.jotform.com
10 SurveyMonkey Alternatives and Competitors in 2024
The reporting and analytics tools provide valuable insights, while data exporting ensures seamless integration with other systems. With Jotform, you can create an online survey or form to collect data and online payments securely—which will help you streamline your data management processes hassle-free.
Source: clickup.com
10+1 Best Workflow Management Software 2024 For Maximum Efficiency
Best known for its scalable data collection tools, Jotform Enterprise allows users to create customizable workflow management systems. However, it may at times become too complex for users seeking a simple solution. Jotform’s integrations include popular tools such as Gmail and Dropbox, and it also supports automation capabilities.
Source: www.manifest.ly
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Online marketplaces show users rate Jotform as superior to Typeform in areas like “easy to do business with” and “easy to admin.” Jotform is another piece of software that allows users to choose from a static or question-per-page view.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
While JotForm is an excellent Typeform alternative, it also has certain disadvantages. One major concern is that JotForm's interface can sometimes be clunky and complicated to navigate.
Source: marketsplash.com

Social recommendations and mentions

Based on our record, Survey Monkey should be more popular than Jotform. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Survey Monkey mentions (9)

  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / over 1 year ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: almost 2 years ago
  • I’ve been nominated as chair of the Landscaping Committee… what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then work from there. Source: about 3 years ago
  • Is the Use of Social Media Addictive?
    The primary research for this will be carried out by creating a survey through surveymonkey.com and the information collated will be compared with my secondary research and a conclusion will be formed. Source: over 3 years ago
  • What is your job and how much do you get paid?
    Hey eveyone, can you take a minute and take this? I am doing a course in UX Design and I have to do some surveys like this. So if you could help me out, please take this survey and then let me know what you think. https://www.surveymonkey.com/r/WCW2Y2W Anonymous Job Survey Surveymonkey.com. Source: over 3 years ago
View more

Jotform mentions (3)

  • This seems like a new scam, right?
    Sure, you took down jotform.com, a legitimate website (it's still up by the way). Source: almost 3 years ago
  • Recommendations to help me with teaching the extended response section of the GED RLA exam?
    Something akin to a fill-in-the-blank template maybe? This was all prompted by my beginning to write one on jotform.com. I began doing it and then realized that there are probably thousands of similar templates that are way better. Thanks for any help and let me know if you'd like to share resources in the near future. Source: about 3 years ago
  • How can I include object keys as headings when using IMPORTJSONAPI?
    I'm trying to import data from Jotform so the structure of the JSON can vary. Here's an example though:. Source: over 3 years ago

What are some alternatives?

When comparing Survey Monkey and Jotform, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Google Forms - Simple web forms from Google.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Paperform - A digital Swiss Army Knife for Small Businesses

Wufoo - Wufoo's HTML form builder helps you create online web forms. Use our web form creator to power your contact forms, online surveys, and event registrations.

Formstack - Use our drag and drop online form builder for surveys, registrations, payment collections, lead generation and more. Our online forms offer robust features and 50+ integrations that allow you to automate workflows, capture leads & more.

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