Jotform
Typeform
Google Forms
Survey Monkey
Paperform
Formstack
Wufoo
Qualtrics
Hostcomm Interaction Analytics
NICE Systems
CallMiner Eureka
Scorebuddy
Qualtrics
Cohere Ideas
Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business.
Hostcomm Interaction Analytics can Analyse, understand and act on every interaction in and out of your organisation automatically using advanced AI. Call recording transcripts, SMS, Email, Social Media and Feedback site messages are automatically processed, classified and arranged into a priority (triaged) order where they can be responded to automatically or by customer service staff. The first stage of improving your customer experience (CX) is understanding how you are performing right now. Hostcomm’s Interaction Analytics service works with any systems and is easy to implement, with no coding required. The telephone call transcription process identifies speaker, this is often referred to as 'diarisation'. Next the structured transcript is processed through a Large Language Model to establish sentiment, behaviour, keywords, goal achievement and other insights. The derived information is displayed on the Interaction Analytics user interface.
Hostcomm Interaction Analytics will work with any contact centre or PBX system. It will be easier and quicker however if you are already using AWS S3 or Azure Blob storage to file your exiting interaction files. If you are not using them we can work with whatever you have or help you organise your data into the aforementioned storage services.
Hostcomm Interaction Analytics is fully GDPR compliant and your data will not leave the United Kingdom, if this is what you require. Hostcomm is a Level 1 PCI DSS compliant service provider and we treat personal data in the same way as we process credit card data. For organisations outside of the UK, similar configurations are implemented to ensure your data stays in your region. This is possible using our main partners AWS and MS Azure.
Jotform Hostcomm Interaction AnalyticsJotform is recommended for businesses, educational institutions, non-profit organizations, and individuals who need to create, share, and analyze forms and surveys quickly and efficiently. Its features make it suitable for users with varying levels of technical expertise.
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Hostcomm Interaction Analytics's answer:
Hostcomm Interaction Analytics's answer:
Hostcomm Interaction Analytics's answer:
Hostcomm is based in the UK and has been providing various cloud services for 15 years. Hostcomm has around 400 clients in the UK. Our areas of focus in 2023 are as follows:
Hostcomm is a Level 1 PCI DSS accredited service provider and a member of Crown Commercial Services (GCloud13).
Hostcomm Interaction Analytics's answer:
Any organisation that wants to understand how good their service is, across all channels, real time, not just once a year.
Hostcomm Interaction Analytics's answer:
The Interaction Analytics web user interface is easy to use and well designed. It is comprehensive but logical and easy to understand. It handles lots of communications channels such as telephone calls, emails, SMS, Social Media, WhatsApp, and rating sites. Pricing is based on a pay-as-you-go model so you can test and perform proof of concepts and trials really easily. Hostcomm Interaction Analytics comes with telephone technical support. If you are based in the United Kingdom you will have no complicated contractual issue with the security of your data, which will stay in the UK zone and is GDPR compliant. If you are outside of the UK we will configure a zone-specific domain using AWS so that you are compliant with your data protection laws.
Hostcomm Interaction Analytics's answer:
Based on our record, Jotform seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Sure, you took down jotform.com, a legitimate website (it's still up by the way). Source: almost 3 years ago
Something akin to a fill-in-the-blank template maybe? This was all prompted by my beginning to write one on jotform.com. I began doing it and then realized that there are probably thousands of similar templates that are way better. Thanks for any help and let me know if you'd like to share resources in the near future. Source: over 3 years ago
I'm trying to import data from Jotform so the structure of the JSON can vary. Here's an example though:. Source: over 3 years ago
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
NICE Systems - NICE Systems is an Israel-based company specializing in telephone voice recording, data security, and surveillance.
Google Forms - Simple web forms from Google.
CallMiner Eureka - Speech Analytics
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
