Software Alternatives & Reviews

JMeter VS Zendesk

Compare JMeter VS Zendesk and see what are their differences

JMeter logo JMeter

Official Twitter account of JMeter, the open source load testing tool by @TheAsf. Code: https://t.co/ADK2A8Pl14. Website: https://t.co/oc0MW2ksea

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • JMeter Landing page
    Landing page //
    2021-09-21
  • Zendesk Landing page
    Landing page //
    2022-03-08

JMeter videos

Load Testing Using JMeter | Performance Testing With JMeter | JMeter Tutorial | Edureka

More videos:

  • Review - JMeter 4.0: Introduction to JMeter
  • Review - Stress Testing Using JMeter | Website Stress Testing | Software Testing Training | Edureka

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to JMeter and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Testing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using JMeter and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare JMeter and Zendesk

JMeter Reviews

15 BEST SoapUI Alternatives (2022 Update)
JMeter is used for functional API testing which includes needed to test an API. This alternative to SoapUI also has features which help to boost the performance of API testing.
Source: www.guru99.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, JMeter should be more popular than Zendesk. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JMeter mentions (32)

  • Ask HN: What are you using for load testing?
    Usually, I would let organic users be my load test. However, I am working on a project that has an anticipated load on a new-to-my-team stack, so I'm looking into ways to load test. I've seen tools like k6 (https://k6.io/), Artillery (https://www.artillery.io), and JMeter (https://jmeter.apache.org/). I've been using Artillery, but it's hard to visualize the results. What do you use? - Source: Hacker News / 13 days ago
  • What is Load Testing? Complete Tutorial With Best Practices
    Apache JMeter: This tool is an open-source application built on Java, designed specifically to test load functionality and performance. Developed by the Apache Software Foundation, JMeter is versatile, able to simulate loads across a wide range of services and protocols such as HTTP, HTTPS, JDBC, LDAP, and SOAP. With an extensible core that can be tailored with plugins, it provides the flexibility needed for... - Source: dev.to / 2 months ago
  • ssd + cpu vs nvme + premium cpu - benchmark results for wordpress
    Thanks for the tip. Hows that compare to this tool? https://jmeter.apache.org/. Source: 5 months ago
  • Mastering API Stress Testing With JMeter’s HTTP(S) Test Script Recorder And Postman Proxy
    Apache JMeter: Download and install JMeter from the official website (https://jmeter.apache.org/). Java Development Kit (JDK): JMeter requires Java, so ensure you have the latest JDK installed on your system. Postman: Install Postman from the official website (https://www.postman.com/downloads/). - Source: dev.to / 6 months ago
  • GC, hands off my data!
    The test scenario consists of querying for descriptions of different offers. During the test, I will collect data on memory and GC parameters using jConsole. I will run the test scenario using jMeter, which additionally will allow me to measure response times. - Source: dev.to / 6 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing JMeter and Zendesk, you can also consider the following products

WebLOAD - WebLOAD - The most flexible and cost effective software for enterprise load, stress and performance testing, integrated with DevOps processes. Click for details

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OctoPerf - OctoPerf is a SaaS load testing solution, based on JMeter.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

StresStimulus - Load testing tool for websites and mobile that works with hard-to-test applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!