Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control. Lawn Care, and Pool Service businesses. Key features include:

• Job Scheduling
• Routing Optimization and Management
• Invoicing and Billing
• Appointment Scheduling & Confirmation
• Customer Portal
• Customer Review Generation
• Fleet Management or GPS Tracking
• Email and SMS
• Mobile App.

GorillaDesk helps users to keep track of their devices by attaching barcodes to traps and other related equipment. The solution also helps users to create jobs, assign them to a particular team member, attach files from external accounts, and access the customer data from multiple devices.

Additionally, GorillaDesk features a drag-and-drop calendar and provides users with functionalities such as email automation, document management, and cost estimation. Users are also offered mobile applications for iOS and Android devices that enable them to remotely manage their business operations. Supported integrations include QuickBooks, Stripe, Amazon web services, and more.

Services are offered on a monthly subscription basis that includes support via phone, FAQs, and online live chat.