Software Alternatives & Reviews
Register | Login

JitBit Helpdesk VS Requuest

Compare JitBit Helpdesk VS Requuest and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Requuest logo Requuest

Requuest is a web-based SaaS service desk software designed for IT and customer support.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Requuest Landing page
    Landing page //
    2022-10-16

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Requuest videos

No Requuest videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to JitBit Helpdesk and Requuest)

JitBit Helpdesk

Requuest

Customer Support
88 88%
Customer Support
12% 12
Help Desk
85 85%
Help Desk
15% 15
Customer Service
92 92%
Customer Service
8% 8
Help Desk And Ticketing
74 74%
Help Desk And Ticketing
26% 26

User comments

Share your experience with using JitBit Helpdesk and Requuest. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Requuest

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Requuest Reviews

We have no reviews of Requuest yet.
Be the first one to post

What are some alternatives?

When comparing JitBit Helpdesk and Requuest, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BoldDesk - Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

osTicket - osTicket is a widely-used open source support ticket system.

Loading...