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JitBit Helpdesk VS Mint Service Desk

Compare JitBit Helpdesk VS Mint Service Desk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Mint Service Desk logo Mint Service Desk

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset...
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Mint Service Desk Landing page
    Landing page //
    2023-01-28

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Mint Service Desk videos

+ Add

What's new in Mint Service Desk 3?

More videos:

  • Review - MINT Service Desk - Features
  • Review - Mint Service Desk - Customer Portal Overview

Category Popularity

0-100% (relative to JitBit Helpdesk and Mint Service Desk)

JitBit Helpdesk

Mint Service Desk

Customer Support
100 100%
Customer Support
0% 0
Help Desk
90 90%
Help Desk
10% 10
Project Management
0 0%
Project Management
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Mint Service Desk

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Mint Service Desk Reviews

We have no reviews of Mint Service Desk yet.
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What are some alternatives?

When comparing JitBit Helpdesk and Mint Service Desk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Request Tracker - open-source enterprise grade issue and ticket tracking system

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

NetHelpDesk - Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

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