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JitBit Helpdesk VS NetHelpDesk

Compare JitBit Helpdesk VS NetHelpDesk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

NetHelpDesk logo NetHelpDesk

Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • NetHelpDesk Landing page
    Landing page //
    2022-07-10

JitBit Helpdesk videos

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Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

NetHelpDesk videos

No NetHelpDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to JitBit Helpdesk and NetHelpDesk)

JitBit Helpdesk

NetHelpDesk

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
87 87%
Help Desk
13% 13
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and NetHelpDesk

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

NetHelpDesk Reviews

We have no reviews of NetHelpDesk yet.
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What are some alternatives?

When comparing JitBit Helpdesk and NetHelpDesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Juntrax - PSA solution for streamlining operational processes

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Elementool Issue Tracking - Issue Tracking

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