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ipSCAPE VS NICE inContact

Compare ipSCAPE VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ipSCAPE logo ipSCAPE

Getting in Touch with Customers is Easy with ipSCAPE’s Future-Proof Contact Centre Software. Start your FREE, Scalable Software in the Cloud, Demo Today!

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • ipSCAPE Landing page
    Landing page //
    2022-04-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

ipSCAPE videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to ipSCAPE and NICE inContact)

ipSCAPE

NICE inContact

Call Center Software
11 11%
Call Center Software
89% 89
Communication
0 0%
Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ipSCAPE and NICE inContact

ipSCAPE Reviews

Best Call Center Software: The Complete List (2020 Update)
IpSCAPE offers software for contact centres of typically less than 100 seats. IpSCAPE allows businesses to break free from traditional, old world approaches to call centre technology with a simple and clever pay-as-you-use solution combining voice and software to suit any business model.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing ipSCAPE and NICE inContact, you can also consider the following products

C-Zentrix Contact Center - C-Zentrix Contact Center is the fastest growing feature-rich customer experience software solution that brings to you the most comprehensive solution for the multi-touch contact centers offers on-premise, hybrid or cloud.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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