Software Alternatives, Accelerators & Startups

ipSCAPE VS Genesys Cloud

Compare ipSCAPE VS Genesys Cloud and see what are their differences

ipSCAPE logo ipSCAPE

Getting in Touch with Customers is Easy with ipSCAPE’s Future-Proof Contact Centre Software. Start your FREE, Scalable Software in the Cloud, Demo Today!

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • ipSCAPE Landing page
    Landing page //
    2022-04-19
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

ipSCAPE videos

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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to ipSCAPE and Genesys Cloud)
Call Center Software
9 9%
91% 91
Communication
0 0%
100% 100
Cloud Contact Center
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ipSCAPE and Genesys Cloud

ipSCAPE Reviews

Best Call Center Software: The Complete List (2020 Update)
IpSCAPE offers software for contact centres of typically less than 100 seats. IpSCAPE allows businesses to break free from traditional, old world approaches to call centre technology with a simple and clever pay-as-you-use solution combining voice and software to suit any business model.

Genesys Cloud Reviews

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What are some alternatives?

When comparing ipSCAPE and Genesys Cloud, you can also consider the following products

C-Zentrix Contact Center - C-Zentrix Contact Center is the fastest growing feature-rich customer experience software solution that brings to you the most comprehensive solution for the multi-touch contact centers offers on-premise, hybrid or cloud.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.