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NICE inContact VS Aheeva

Compare NICE inContact VS Aheeva and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Aheeva logo Aheeva

The Omnibrand, Omnichannel, Omnilocation Contact Center Solution
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Aheeva Landing page
    Landing page //
    2023-10-22

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Aheeva videos

+ Add

Aheeva - ECOVOZ Cambio de Caller ID

More videos:

  • Review - Aheeva 7 - Centos 7 - Root partition setup

Category Popularity

0-100% (relative to NICE inContact and Aheeva)

NICE inContact

Aheeva

Communication
95 95%
Communication
5% 5
Call Center Software
58 58%
Call Center Software
42% 42
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Aheeva

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Aheeva Reviews

Best Call Center Software: The Complete List (2020 Update)
Aheeva's contact center software suite is built with big businesses in mind. Its enterprise features helps these business improve their connection between their customers. That way, clients are satisfied and agents are more productive.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and Aheeva, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

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