Software Alternatives & Reviews

InVideo.io VS LiveAgent

Compare InVideo.io VS LiveAgent and see what are their differences

InVideo.io logo InVideo.io

Create thumb-stopping videos in mins for just $10/month even if you've never edited a video before!

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • InVideo.io Landing page
    Landing page //
    2023-10-19

InVideo is the world's most loved video creation platform trusted by more than 400,000 users across more than 160 countries. It'll enable you to create thumb-stopping videos in mins even if you've never edited a video before for as low as $10/month.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

InVideo.io

Website
invideo.io
$ Details
paid Free Trial $20.0 / Monthly (60 unique video exports a month, unlimited users, all access)
Platforms
Browser
Release Date
2017 January

InVideo.io features and specs

  • Templates: 4000+
  • Media library: 1M+ royalty-free images and video clips
  • 24/7 Support: Yes
  • Voiceover: Yes
  • Auto Text-to-speech: Yes
  • Video editor: Yes
  • Video and audio timelines: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

InVideo.io videos

InVideo: Create thumb-stopping videos in mins!

More videos:

  • Tutorial - InVideo: Create thumb-stopping videos in mins!

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to InVideo.io and LiveAgent)
Video
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Videos
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing InVideo.io and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using InVideo.io and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare InVideo.io and LiveAgent

InVideo.io Reviews

  1. I love InVideo!

    I love Invideo! It's the best video generator I've ever used. The ai is amazing and the videos are so realistic. The price is great, too! I definitely recommend this product to anyone looking for an easy way to create videos.


Top 10 AI Video Generators to Use in 2023
InVideo is a powerful AI video creator that excels at generating marketing and explainer videos for businesses at the input of text. This AI video tool is not inferior to Synthesia at all. With this tool, you just need to state the project you are working on alongside a few details, and in minutes, you have a video.
Windows Best Video Editing Software
Even if you’re on the Free plan, InVideo’s videos don’t have a watermark. InVideo is a great option if you’re just getting started and don’t want to spend a lot of money on software.
The Complete List of Video Marketing Tools (Updated for 2022)
InVideo is one of the best options for making captivating intros for free. The tool has 3500+ handpicked video templates available, making video editing easier and faster than ever before! The most incredible feature of this tool is that it supports layer editing. Other interesting features include a billion royalty-free pictures, customization options, and no watermark on...

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, InVideo.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InVideo.io mentions (4)

  • Help on making demo videos
    You can try invideo.io - we have used and found it super nice. Source: 5 months ago
  • Show HN: I Made a Final Cut for Windows
    Thanks for sharing! To give you a bit of background -- I'm not trying to compete with Resolve. I'm not targeting experts, but instead targeting beginners and intermediate people when it comes to video editing. And I do offer quite a few features, and my main focus has been on speed from the get go (for instance, Instant Preview everywhere, which as far as I know is only present in Final Cut and nowhere else).... - Source: Hacker News / over 2 years ago
  • Should I get more ram?
    If you are to make videos with DaVinci, I would say it is enough with 8GB Ram, but I agree... If you can afford it, buy the 16GB Ram. But let me tell you about something VERY NICE. invideo.io. AI-technology gives you superpowers, and is SO EASY to operate ONLINE! Check this out! That could keep you at the 8GB version forever. You pick. Good luck! Source: about 3 years ago
  • resources for music video creation?
    I've also used https://invideo.io/ to add text & graphics to the finished video (i.e., Swipe Up, Spotify logo, etc). It's good for creating videos for IG stories. Source: about 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing InVideo.io and LiveAgent, you can also consider the following products

Filmora - Filmora is a trusted, legacy video editing platform that's strong in the fundamentals but lacks some of the bells and whistles that come with some other video editing software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Premiere Pro - Edit video faster than ever before with the powerful, more connected Adobe Premiere® Pro CC.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canva - Canva is a graphic-design platform with a drag-and-drop interface to create print or visual content while providing templates, images, and fonts. Canva makes graphic design more straightforward and accessible regardless of skill level.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.