InvGate Service Desk
Zendesk
Freshdesk
osTicket
Freshservice
ServiceNow
ProProfs Help Desk
EasyVista
NetBox
phpIPAM
RackTables
Opendcim
DCImanager
Zabbix
EasyDCIM
Gestioip
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
It encompasses the following aspects of network management:
IP address management (IPAM) - IP networks and addresses, VRFs, and VLANs Equipment racks - Organized by group and site Devices - Types of devices and where they are installed Connections - Network, console, and power connections among devices Virtualization - Virtual machines and clusters Data circuits - Long-haul communications circuits and providers Secrets - Encrypted storage of sensitive credentials
InvGate Service Desk NetBoxNo features have been listed yet.
Based on our record, NetBox seems to be a lot more popular than InvGate Service Desk. While we know about 21 links to NetBox, we've tracked only 2 mentions of InvGate Service Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
Netbox. https://netbox.readthedocs.io/en/stable/ Your “Source of Truth” for your network. NetBox is an infrastructure resource modeling (IRM) application designed to empower network automation. Initially conceived by the network engineering team at DigitalOcean, NetBox was developed specifically to address the needs of network and infrastructure engineers. NetBox is made available as open source under the Apache... Source: about 2 years ago
Currently we are using [SnipeIT](https://snipeitapp.com/) to track our disks, hardware and machines, and [Netbox](https://netbox.readthedocs.io/en/stable/) to track physical layout and locations. Source: about 2 years ago
You might find it educational/interesting to have a look at Netbox. It's a fairly well respected piece of software that manages network hardware and configuration. Source: about 2 years ago
You could take a look at netbox . It’s a little hard to set up at first but worth it in the end IMO. Source: about 2 years ago
However I'd suggest that Netbox is the more modern and functional solution to this problem. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
phpIPAM - phpipam is an open-source web IP address management application (IPAM).
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.
osTicket - osTicket is a widely-used open source support ticket system.
Opendcim - a free, web based Data Center Infrastructure Management application.
