Software Alternatives & Reviews

InvGate Service Desk VS ClickUp

Compare InvGate Service Desk VS ClickUp and see what are their differences

InvGate Service Desk logo InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

ClickUp logo ClickUp

ClickUp's #1 rated productivity software is making more productive projects with a beautifully designed and intuitive platform.
  • InvGate Service Desk Landing page
    Landing page //
    2022-02-10

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.

  • ClickUp Landing page
    Landing page //
    2022-01-13

InvGate Service Desk

$ Details
paid Free Trial
Platforms
Browser Web Cloud Windows Linux
Release Date
2009 January

InvGate Service Desk features and specs

  • Ticket management: Yes
  • Gamification: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Knowledge Base: Yes
  • Asset Management: Integrated with InvGate Insight

ClickUp features and specs

No features have been listed yet.

InvGate Service Desk videos

InvGate Service Desk: Product Overview

More videos:

  • Review - DEMO InvGate Service Desk
  • Review - InvGate Service Desk: Discover a new way of working
  • Review - InvGate Service Desk: Business Analytics

ClickUp videos

ClickUp 2.0: Features, Pricing & More (2019)

More videos:

  • Tutorial - A Clickup Tour, Pros and Cons, & How to Set It Up (Full ClickUp Review and Tutorial)
  • Review - ClickUp 1.0 Review: Features, Pricing & Opinions
  • Review - ClickUp 2021 Review: Is it still the best project management software? (YES!)
  • Review - Clickup Review for Project Management 2022 | Better than Monday.com & Asana?
  • Review - Monday.com vs ClickUp Review (Simple Breakdown in 2022)
  • Review - ClickUp v Monday | Project Management Software Head-to-Head
  • Tutorial - ClickUp Tutorial - How to use ClickUp for Beginners

Category Popularity

0-100% (relative to InvGate Service Desk and ClickUp)
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using InvGate Service Desk and ClickUp. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare InvGate Service Desk and ClickUp

InvGate Service Desk Reviews

We have no reviews of InvGate Service Desk yet.
Be the first one to post

ClickUp Reviews

  1. Great product

    All-in-one tool. We use it for docs, project management, tasks, wiki and so on. Awesome product!

  2. Awesome, complete and exciting platform !

    Been using Clickup for 8 months now and can't imagine life/work without it ... Very complete and in constant improvement thanks to a great team.


20 Obsidian Alternatives: Top Note-Taking Tools to Consider
ClickUp is an all-in-one productivity platform where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights!
Source: clickup.com
Top 10 Figma Alternatives for Your Design Needs | ClickUp
Need a gorgeous design but don’t want to start from scratch? ClickUp Templates get you to your goals faster with premade (but customizable) sections. We recommend using Whiteboard templates for maximum creative freedom, but you can dig into ClickUp’s template library with 1,000+ other options.
Source: clickup.com
One App to Rule Them All vs All Workflows All the Time
The project management paradigm in ClickUp is little different from that found in systems like Trello: it’s all about tasks, and their statuses. The default task management mode is manual, however, ClickAp does offer ‘workflow automations’, which allow you to set up When-Then rules to trigger specific events (like task status changes or task assignments) when other events...
11 Ayanza Alternatives
ClickUp is a software application that can be demos on-demand, live webinars, mentorship accessed, and anyone can participate in a public chat room. You can connect more effectively with individuals or groups, add notes to action items, and link activities to get more done together. Each job has hundreds of customizable options, and new ones are added every week. The...
10 Best AI Tools for Customer Service to Elevate Your Support
Instead of organizing your customer service processes from scratch, use one of ClickUp’s 1,000+ templates. We recommend the ClickUp Customer Support Work Breakdown Structure Template—it helps you organize and assign tickets, set deadlines, analyze KPIs, and monitor performance. ClickUp also has templates containing AI prompts and those focusing on sales enablement, CRM,...
Source: clickup.com

Social recommendations and mentions

Based on our record, ClickUp seems to be a lot more popular than InvGate Service Desk. While we know about 108 links to ClickUp, we've tracked only 2 mentions of InvGate Service Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InvGate Service Desk mentions (2)

  • Ticketing services for non-IT departments?
    But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
  • Change management system for tracking etc?
    Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago

ClickUp mentions (108)

View more

What are some alternatives?

When comparing InvGate Service Desk and ClickUp, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

osTicket - osTicket is a widely-used open source support ticket system.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.