Software Alternatives, Accelerators & Startups

Intercom VS Open Hardware Monitor

Compare Intercom VS Open Hardware Monitor and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Open Hardware Monitor logo Open Hardware Monitor

Monitors temperature sensors, fan speeds, voltages, load and clock speeds, with optional graph.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Open Hardware Monitor Landing page
    Landing page //
    2021-07-31

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Open Hardware Monitor features and specs

  • Free and Open Source
    Open Hardware Monitor is available for free and its source code is open to the public, allowing for transparency and community-driven improvements.
  • Wide Hardware Support
    The software supports a broad range of hardware devices including CPUs, GPUs, hard drives, and motherboards, making it versatile for various monitoring needs.
  • User-Friendly Interface
    The application features a straightforward and easy-to-navigate interface, making it accessible for users of all technical levels.
  • Customizable
    Users can customize the display and logging options to fit their specific needs, providing flexibility in how data is monitored and recorded.
  • Portable
    Open Hardware Monitor can be used without installation, allowing it to be run from a USB drive or other portable media.

Possible disadvantages of Open Hardware Monitor

  • No Official Support
    Since it is an open-source project, there is no official customer support, which can be a disadvantage for users needing immediate assistance.
  • Limited Development Updates
    The project development and updates have slowed down, making it potentially less reliable for the latest hardware and operating systems.
  • Windows-Centric
    While primarily designed for Windows, its functionality on other operating systems like Linux and macOS can be limited or require additional configuration.
  • Potential Compatibility Issues
    Certain newer or less common hardware components may not be fully supported, leading to incomplete or inaccurate monitoring data.
  • No Integrated Alerts
    The software does not offer built-in alert systems for critical hardware statuses, necessitating manual monitoring and intervention.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of Open Hardware Monitor

Overall verdict

  • Overall, Open Hardware Monitor is a reliable and efficient tool for system monitoring. However, it might lack some advanced features found in professional-grade software. Still, it is an excellent choice for those who need a straightforward and cost-effective solution.

Why this product is good

  • Open Hardware Monitor is considered good by many users due to its open-source nature, allowing users to access the source code and contribute to its development. It's also praised for its simplicity, offering a user-friendly interface that provides comprehensive monitoring of various hardware components such as CPU, GPU, and temperature sensors. Another advantage is its compatibility with a wide range of hardware and that it does not require installation, which makes it highly accessible.

Recommended for

    Open Hardware Monitor is recommended for tech enthusiasts, system builders, and casual users who need an open-source and easy-to-use tool for monitoring their system's hardware performance. It's particularly suitable for those who appreciate the ability to customize and contribute to open-source software.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Open Hardware Monitor videos

open hardware monitor video, dawnload and tutorial.wmv

Category Popularity

0-100% (relative to Intercom and Open Hardware Monitor)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
CRM
100 100%
0% 0
Device Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Open Hardware Monitor

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Open Hardware Monitor Reviews

HWMonitor Review & Alternatives for 2023
Open Hardware Monitor is an on-device utility for PCs running Windows. The tool reports on the hardware statuses on the computer on which it is installed, which means that it doesn’t operate as a remote monitoring system. However, this software is available for use free of charge.
Top 8 BEST NZXT CAM ALTERNATIVES
The Open Hardware Monitor supports most hardware monitoring chips present on today’s mainboards. The core temperature sensors on Intel and AMD processors can be used to monitor the CPU temperature. The temperature of AMD and Nvidia visual cards and the temperature of SMART hard drives can be viewed. The monitored values can be presented in the main window, a desktop gadget,...
Source: gisuser.com
10 Best Nzxt CAM Alternatives
The Open Hardware Monitor interface is like a directory. It’s not as optimized as the Nzxt CAM interface, but it’s much easier to use. Just click on a specific hardware and get all the information about it.
11 Best CPU Temperature Monitor For Windows PC To Check Accurate CPU Temp Readings
The Open Hardware Monitor is a free open source tool that monitors CPU temperature, fan, and clock speeds, and voltages of a PC. Due to its lightweight and simplicity, it is one of the best PC temp monitoring software. You can easily check CPU temperature and maintain it under optimal limits.
Source: www.softlay.com
20 Programs to Analyze and Benchmark Your Hardware
If you're after a monitoring program for a Linux computer, your options are unfortunately rather limited. However, for 10 years, software developer Michael Möller has been running an open source project to help fill this niche -- meet Open Hardware Monitor.

Social recommendations and mentions

Based on our record, Open Hardware Monitor seems to be a lot more popular than Intercom. While we know about 154 links to Open Hardware Monitor, we've tracked only 7 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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Open Hardware Monitor mentions (154)

  • Game freezes every few minutes or so
    Https://openhardwaremonitor.org/ this tells you your temps Https://www.geeks3d.com/20211115/gpu-caps-viewer-1-54-released/ This cranks your gpu to max Https://www.jam-software.com/heavyload this cranks your CPU to max. Source: over 1 year ago
  • Free Tech Tools and Resources - Hardware Monitor, Offboarding Script, WiFi Scanner & More
    Open Hardware Monitor tracks critical system metrics, including temperature sensors, fan speeds, voltages, load, and clock speeds. Monitored data can be displayed in the primary application window, a customizable desktop gadget, or the system tray. -SPOF recommends it for "real-time monitoring of CPU, GPU, and hard drive temperatures, as well as fan speeds and voltages.". Source: over 1 year ago
  • My multi-monitor desktop setup (not pretty but useful)
    Programs (mostly free/sharewares): Google desktop apps: Google Chrome or MS Edge or whatever you use as a browser. And if you're lazy: https://chromeless.app/ to create the apps. Microsoft PowerToys: https://learn.microsoft.com/en-us/windows/powertoys/ Total Commander: https://www.ghisler.com/ ContaCam: https://www.contaware.com/contacam.html Open Hardware Monitor: https://openhardwaremonitor.org/ Stickies:... Source: almost 2 years ago
  • Game crashing every match.
    Game crashes all the time and you already did all of the above = all aboard the diagnostics train as it may be a number of things, from bad graphics card driver all the way overheating problems or malfunctioning components. Do the easy steps first (clean reinstall of the graphics driver + checking temps, under heavy load, and googling what's the maximum safe temperature for your processor + graphics card, it... Source: almost 2 years ago
  • Why is my PC unbearably feeble despite having decent specs?
    Open Hardware Monitor is pretty simple and solid. Just look through all the statistics for anything that's a temperature and make sure none of them are higher than, say, 50c when idle, or ~80c when you're doing something. Laptops have a slightly wider range of acceptable temperatures so there wouldn't be any immediate cause for alarm if it was slightly hotter than that, as long as you were doing something... Source: almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and Open Hardware Monitor, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SpeedFan - Hardware monitor for Windows that can access digital temperature sensors located on several 2-wire SMBus Serial Bus. Can access voltages and fan speeds and control fan speeds. Includes technical articles and docs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CPU-Z - CPU-Z is a freeware that gathers information on some of the main devices of your system : Processor name and number, codename, process, package, cache levels.

Drift - A messaging app that helps you grow your business.

AIDA64 - AIDA64 is a system information, diagnostics and benchmarking solution for Windows PC.