Software Alternatives, Accelerators & Startups

Intercom VS Nolt.io

Compare Intercom VS Nolt.io and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nolt.io logo Nolt.io

A fast & beautiful way to collect user feedback
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Nolt.io Landing page
    Landing page //
    2019-03-24

$25 / month

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Nolt.io features and specs

  • User-friendly Interface
    Nolt provides an intuitive and easy-to-navigate interface that makes it simple for users to submit feedback and ideas without any hurdles.
  • Customizable
    Nolt offers various customization options, allowing businesses to tailor the feedback board to match their brand's look and feel.
  • Integrations
    It supports integrations with tools like Slack, Intercom, and Zapier, making it easy to manage feedback within existing workflows.
  • Voting System
    Users can upvote and comment on ideas, allowing the most valuable suggestions to naturally rise to the top.
  • Anonymous feedback
    Nolt allows users to submit feedback anonymously, encouraging more honest and open feedback.
  • Affordability
    Nolt offers competitive pricing plans, providing great value for small to medium-sized businesses.

Possible disadvantages of Nolt.io

  • Limited Advanced Features
    While Nolt covers basic feedback management very well, it may lack some of the advanced features offered by more comprehensive project management tools.
  • User Management Limitations
    Nolt might not be suitable for large enterprises with complex user management needs, as it offers limited functionality in this area.
  • Customization Constraints
    Although customizable, the scope for customization might not be enough for businesses seeking highly specific functionality.
  • Learning Curve for Integrations
    While Nolt does support various integrations, setting them up correctly can be somewhat challenging for users without technical expertise.
  • Limited Analytics
    Nolt provides basic analytics but lacks in-depth analytical tools that could be beneficial for more data-driven decision making.
  • No Mobile Apps
    As of now, Nolt does not offer dedicated mobile apps, which may be a hinderance for users looking for mobile-first solutions.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Nolt.io videos

Give Your Community A Vote And A Voice With Nolt (Onboaring and Review)

More videos:

  • Review - Nolt.io Suggestion Board!

Category Popularity

0-100% (relative to Intercom and Nolt.io)
Customer Support
100 100%
0% 0
Customer Feedback
0 0%
100% 100
CRM
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Nolt.io

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Nolt.io Reviews

10 Best Canny Alternatives and Competitors in 2025
Customer feedback doesn’t have to be boring. At least that’s how the leaders behind Nolt feel. As one of the top alternatives to Canny, this app offers a stunning, visual feedback board that users will love to use when collecting feedback.
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
Small businesses prefer Nolt (opens in new tab) than Featurebase because it is more friendly to them and simpler to use. It is a lightweight feedback management software with basic features. Nolt has a very modern user interface. It also has several cons that has to be kept in mind.
Source: featureos.app
17 Best Canny Alternatives in 2024
Nolt.io is a customer feedback tool that helps you collect and organize feedback from your customers. You can use this tool to create a single place where all of your customers' comments are collected and organized into relevant topics so that you can easily find ways to improve your products. You can also get real-time insights into your customers' experiences by viewing...
Source: supahub.com
30+ Customer Feedback Tools comparison
Some tools are perfected and focused on a specific use-case (ie Canny, Nolt, FeatureUpvote) while others are feature-rich for general purpose (ie ClearFlask, UserVoice). If you cannot find the right tool, customize one to fit your needs.
Source: clearflask.com

Social recommendations and mentions

Nolt.io might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 7 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 5 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Nolt.io mentions (8)

  • Ask HN: Product people, what do you use to manage your roadmap?
    I’ve seen others use nolt. https://nolt.io/. - Source: Hacker News / 8 months ago
  • Rust future
    Seems like nolt.io and rust feedback is privated at the moment, must have had ppl bombing it after the update. Source: almost 2 years ago
  • So I just built an Upvote board application inspired by 50hacks
    - Employee feedback board - a place where bigger companies can head their employees and their problems (https://nolt.io/ for employees and companies). Source: almost 3 years ago
  • stop getting pissed at losing
    Well it is one of the better early tier monuments, what other reason would they have for making it easier? It has always worked properly and fine. Also there was a MASSIVE uproar from the community because of it, if it wasnt just for the noobs they would have left it. https://rust.nolt.io/ had practically nothing but complaints from players on it for weeks, to this day I still occasionally see it. Not to mention... Source: almost 3 years ago
  • Bigscreen roadmap, most voted ideas, user suggestions?
    If anyone at bigscreen reading this then please make a http://feedback.bigscreenvr.com/ page and use Nolt · Feedback boards your users will love or something like this or make a custom one, so anyone can see your roadmap and give suggestion and vote ideas. It will also help you to know what users want and you will also get lot of free ideas. Source: over 3 years ago
View more

What are some alternatives?

When comparing Intercom and Nolt.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Drift - A messaging app that helps you grow your business.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.