Software Alternatives, Accelerators & Startups

Intercom VS Neofetch

Compare Intercom VS Neofetch and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Neofetch logo Neofetch

Fancier version of Screenfetch that displays colors and supports more platforms.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Neofetch Landing page
    Landing page //
    2023-09-19

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Neofetch features and specs

  • Visual appeal
    Neofetch displays system information aesthetically alongside your operating system's logo, which makes your terminal look more attractive and personalized.
  • Customization
    Neofetch is highly customizable, allowing users to tweak what information is displayed and how it appears, accommodating a wide range of preferences and needs.
  • Lightweight
    The application is lightweight, meaning it doesn't consume much in the way of system resources, making it fast and efficient to run on a variety of systems.
  • Cross-platform
    Neofetch is compatible with multiple operating systems, including Linux, macOS, and Windows, providing wide accessibility to users on different platforms.
  • Community support
    As an open-source project, Neofetch has a strong community that contributes to development, offers support, and creates themed configurations.

Possible disadvantages of Neofetch

  • Limited functionality
    Neofetch is primarily for aesthetic purposes and displaying system information, it doesn't offer advanced system monitoring or performance management features.
  • Overhead for simple tasks
    For users only needing basic system information, Neofetch might be overkill compared to simpler tools that provide concise details without any visuals.
  • Manual configuration
    While customizable, it requires manual configuration to tailor the output to specific needs, which might be daunting for users who prefer plug-and-play solutions.
  • Dependency requirements
    Neofetch may require dependencies that aren't installed by default on some systems, adding an extra step during installation and set-up.
  • Terminal-only
    Neofetch provides output in the terminal, which may not be useful for users who prefer GUI applications or tools that integrate directly into desktop environments.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Neofetch videos

Add Bling to Your Terminal With Neofetch and Powerline Shell

More videos:

  • Review - Software Sunday EP15: Display System Specifications with Neofetch (Linux / MacOS)
  • Review - Nobody takes your Linux distribution seriously if you don't have neofetch support!

Category Popularity

0-100% (relative to Intercom and Neofetch)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
CRM
100 100%
0% 0
Device Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Neofetch

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


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Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Neofetch Reviews

We have no reviews of Neofetch yet.
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Social recommendations and mentions

Based on our record, Neofetch should be more popular than Intercom. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Neofetch mentions (47)

  • Mint vs Arch
    For an alternative you could check out neofetch -- https://github.com/dylanaraps/neofetch -- it's pretty cool. Source: about 2 years ago
  • is linux even worth it for gaming?
    Well, yes... they're running on non-Windows systems/alternative operating systems. What are you expecting? Plug-and-play? That's not going to happen with non-Native applications. Just like if you were to install (as an example) neofetch onto Windows, you'd have to recompile it's instructions to run on it (sidenote: You can get neofetch to run on Windows... Via Windows Subsystems for Linux, but that's off topic). Source: about 2 years ago
  • currently trying to get tf2 to work, but steam removed 32 bit support (wanted to use box86) with their html login thing, so i just have this system laying around collecting dust lmao
    That's a program called neofetch. Should be in every repository of every GNU/Linux distribution, already just install it with whatever tools you normally use to install software in the repositories. Source: about 2 years ago
  • SteamOS logo for pfetch
    For those who don't know, pfetch is a more minimal version of neofetch. I recently rewrote pfetch in Rust and added a few more distro logos, including SteamOS. The project can be found here. Source: about 2 years ago
  • Pop os and thigh highs, is there a better combination?
    There are a few ways to do it, but I just used Neofetch. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Neofetch, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Screenfetch - Simple command-line tool that displays your distro's logo in text art form, your OS version...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Archey 4 - Archey 4 is a system information tool written in Python

Drift - A messaging app that helps you grow your business.

Freshfetch - A fresh take on neofetch