Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Intercom might be a bit more popular than Hello. We know about 7 links to it since March 2021 and only 6 links to Hello. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
Me too, the problem might be that the costs to run queries might be really high? I made some back-of-the-envelope calculations as https://beta.sayhello.so (based on ChatGPT) results are often better than Google, and the energy alone will be really high for the amount of queries I do in Google. No idea how to make this sustainable. Hopefully I'm wrong, or more efficient... - Source: Hacker News / over 2 years ago
This is great! I've been using https://beta.sayhello.so/ for this so far. Might give you some inspiration/ideas. - Source: Hacker News / over 2 years ago
The majority of his limited comments are about the site, and he referenced another very similar site https://beta.sayhello.so, which uses the same Made with [Heart Emoji], slightly different layout, same domain registrar and registered 2 months between. Plus someone (guess who, wasnt me or you!) gave him reddit silver for this downvoted post with no comments. Source: over 2 years ago
Off-topic: I saw this thing a few days ago, launched in YC, https://beta.sayhello.so/ maybe it will take off, you might appreciate it. Source: almost 3 years ago
Hello and you.com are alternatives. Source: almost 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Samsung US - Official Twitter of Samsung USA.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
360player.io - Display, share and embed 360° pictures
Drift - A messaging app that helps you grow your business.
Houseparty - Brining empathy to online communication.