Software Alternatives, Accelerators & Startups

Intercom VS Grasshopper App

Compare Intercom VS Grasshopper App and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Grasshopper App logo Grasshopper App

Grasshopper is the coding app for beginners. With fun, quick lessons on your phone, the app teaches adult learners to write real JavaScript.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Grasshopper App Landing page
    Landing page //
    2023-04-07

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Grasshopper App features and specs

  • Beginner-Friendly
    Designed specifically for beginners with no prior coding experience, featuring an intuitive interface and easy-to-understand lessons.
  • Interactive Lessons
    Offers interactive lessons and puzzles that keep learning engaging and hands-on, helping users grasp coding concepts more effectively.
  • Mobile Accessibility
    Available as a mobile app, allowing users to learn coding on-the-go, making it convenient to fit learning into a busy schedule.
  • Free
    The app is free to use, making it accessible to a broad audience without financial barriers.
  • Quick Sessions
    The lessons are designed to be short and can be completed in a few minutes, making it easy to learn in small chunks of time.

Possible disadvantages of Grasshopper App

  • Limited Depth
    Focused on beginner topics and may not cover advanced coding concepts, which can be a limitation for users seeking deeper understanding.
  • Language Limitation
    Primarily focuses on JavaScript, meaning users looking to learn other programming languages will need additional resources.
  • Lack of Custom Projects
    Does not provide opportunities for users to create their own projects within the app, which can limit practical application of skills learned.
  • Internet Dependency
    Requires an internet connection to access lessons and features, which can be a drawback for users with limited connectivity.
  • No Certification
    Does not offer any formal certification or accreditation upon completion of the course, which may be important for users looking to demonstrate their skills.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Grasshopper App videos

No Grasshopper App videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and Grasshopper App)
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100
CRM
100 100%
0% 0
Programming
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Grasshopper App

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


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Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
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Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Grasshopper App Reviews

We have no reviews of Grasshopper App yet.
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Social recommendations and mentions

Based on our record, Grasshopper App should be more popular than Intercom. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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Grasshopper App mentions (22)

  • Resources for Beginner Programmers
    If they're not up to zero to robot, my team uses Grasshopper.app by Google. It starts at a shade above block programming, and has text box inputs that will automatically grade your work. It's a resource we use when someone non-technical is learning to code for the first time, and to review basic concepts with some of the senior members who need a refresher on something specific. Source: over 2 years ago
  • Do u guys know any good apps to learn/have fun with coding?
    If you're just getting started, I've heard good things about Grasshopper: https://grasshopper.app/, but it may be too basic for you. Source: over 2 years ago
  • Coding Class for Pre-teen?
    I have completed https://grasshopper.app entirely with no prior knowledge of coding. It is very hands on easy to follow. There is more doing coding than reading and each question has a walkthrough available. It is by Google and directs you too Google's own coding platform when you finish. It covers the basics of coding, automation, HTML/CSS/JavaScript and Google's AppScript that work with apps like Google Drive... Source: over 2 years ago
  • Languages designed for typing on mobile phone
    For additional inspiration, play with https://grasshopper.app/ which is an app for learning JavaScript that has a clever UI designed for smart phones. Source: over 2 years ago
  • I think I am going to fail NCEA Level 3 due to my health problems. What can I do?
    Lots of free resources online to get you started: Https://grasshopper.app/ Https://ocw.mit.edu/collections/introductory-programming/ Https://www.coursera.org/courses?query=microservices. Source: over 2 years ago
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What are some alternatives?

When comparing Intercom and Grasshopper App, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Free Code Camp - Learn to code by helping nonprofits.

Drift - A messaging app that helps you grow your business.

Mimo - Learn how to code on your iPhone📱