Software Alternatives, Accelerators & Startups

Intercom VS Blink Shell

Compare Intercom VS Blink Shell and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Blink Shell logo Blink Shell

Super-fast and highly configurable, professional-grade terminal for iOS.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Blink Shell Landing page
    Landing page //
    2023-05-13

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Blink Shell

Website
blink.sh
Pricing URL
-
$ Details
Release Date
-

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Blink Shell features and specs

  • Cross-Platform Compatibility
    Blink Shell is available on multiple platforms, including iOS and macOS, making it accessible for users across different devices.
  • Mosh Support
    Blink Shell supports Mosh (mobile shell), providing a more robust SSH experience with better performance over wireless and unstable connections.
  • Customization
    Users can customize Blink Shell extensively, including themes, fonts, and layouts, allowing for a personalized experience.
  • User-Friendly Interface
    The app offers an intuitive and easy-to-use interface, making it approachable for both novice and experienced users.
  • Local Terminal Access
    Besides SSH access, Blink Shell also offers a local terminal, allowing users to perform tasks directly on their device.

Possible disadvantages of Blink Shell

  • Paid Application
    Blink Shell is a paid app, which might not be suitable for users looking for a free alternative.
  • Limited to Apple Ecosystem
    While it is cross-platform within Apple's ecosystem, it lacks availability on other platforms like Android or Windows.
  • Learning Curve
    Despite its user-friendly design, users unfamiliar with terminal applications may still face a learning curve.
  • Dependence on iOS/macOS Features
    Some functionalities might be tied to the specific features of iOS and macOS, potentially limiting customization or performance based on the device.
  • Security Concerns
    As with any application that interfaces with remote servers, users must ensure their security protocols are robust to avoid compromising sensitive data.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Blink Shell videos

Blink Shell: Mosh and SSH Review

More videos:

  • Review - iPadOS Terminal App Overview: Termius vs Blink Shell - Generating SSH keys
  • Tutorial - HOW TO USE BLINK SHELL ON IOS TO ACCESS GOOGLE CLOUD PLATFORM TO PROGRAM ON AN IPAD

Category Popularity

0-100% (relative to Intercom and Blink Shell)
Customer Support
100 100%
0% 0
Terminal Tools
0 0%
100% 100
CRM
100 100%
0% 0
SSH
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Blink Shell

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Blink Shell Reviews

10 Termux Alternatives
Blink Shell is a platform that creates and builds blink to support the Linux shell environment and UNIX terminal with the best SSH and mosh services included. Developers of this software didn’t add unnecessary features and had all the desired programs and commands to navigate their files quickly and comfortably. This is the best platform to access and perform your work from...

Social recommendations and mentions

Based on our record, Blink Shell should be more popular than Intercom. It has been mentiond 40 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Blink Shell mentions (40)

  • Maker of RStudio launches new R and Python IDE
    Hosted vs code server is what I used to use: https://github.com/coder/code-server. - Source: Hacker News / 11 months ago
  • Run VSCode and terminal on any iOS device
    $20 a year https://blink.sh/#choose-package. - Source: Hacker News / 12 months ago
  • Apple must open iPadOS to sideloading within 6 months, EU says
    You can work on it https://blink.sh/ see also https://docs.blink.sh/advanced/code. - Source: Hacker News / about 1 year ago
  • Apple debuts iPhone 15 and iPhone 15 Plus
    You can already do that with an iPad (sans fat OS). If you're using Blink Shell (https://blink.sh) the external display is independent of what's on the iPad too, which works really neatly. This is the exact setup I used as my main dev machine in a previous role. Would be very nice to see if this works on the new iPhones. A thin client with decent security in your pocket with keyboard/mouse/display at both home and... - Source: Hacker News / over 1 year ago
  • Apple iPhone 15 Pro and iPhone 15 Pro Max
    I use blink[0] with a 40% keyboard to develop linux program on a vps. If you want to do programming without wireless interenet, another option is to connect a raspberry pi zero 2w (with usb gadget mode enabled) to the usb c port using a single usb cable. Then the rpi zero will share a ethernet network with iOS device. Then you can use blink (again) to mosh to raspberrypi.local to do the development on the pi. The... - Source: Hacker News / over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Blink Shell, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Termux - Terminal emulator and Linux environment for Android

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Android Terminal Emulator - Android-Terminal-Emulator - A VT-100 terminal emulator for the Android OS

Drift - A messaging app that helps you grow your business.

MSYS2 - A Cygwin-derived software distro for Windows using Arch Linux's Pacman