Software Alternatives, Accelerators & Startups

Make.com VS JitBit Helpdesk

Compare Make.com VS JitBit Helpdesk and see what are their differences

Make.com logo Make.com

Tool for workflow automation (Former Integromat)

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Make.com Landing page
    Landing page //
    2022-07-05
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Make.com videos

Zapier vs Integromat - Quick Comparison Review

More videos:

  • Review - Integromat feature tour
  • Review - Introduction to Integromat

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Make.com and JitBit Helpdesk)
Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Service Automation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Make.com and JitBit Helpdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Make.com and JitBit Helpdesk

Make.com Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Make, one of the best Mulesoft alternatives, the ultimate IT process automation tool for enhancing efficiency, productivity, and collaboration. By automating routine tasks, integrating with existing infrastructure, and offering powerful workflow automation, Make empowers your team to streamline processes and achieve remarkable results.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Make.com offers a cost-effective option for those looking for a business process automation solution, even if it may compromise usability and integration. From your scenario, Make.com seems like a realistic alternative for those with a more limited budget or those willing to work with additional API documentation and webhooks instead of the broader integration that Zapier...
7 Best Zapier Alternatives to Meet Your Integration Needs
Make.com is no different than other tools in this list given that it is a low-code platform, has a drag-and-drop interface, and enables users to automate workflows — which it calls “scenarios”. Make was known as Integromat before its rebranding in 2022, post which they have heavily invested in revamping their website and app UI.
Top 5 Best Integration Software for 2023
Make is a powerful visual platform which allows you to visually create and automate multi-step workflows, where scenarios are only limited by your imagination. There are thousands of customizable automation templates, which you can change with a simple drag-and-drop builder. The scenarios you create can be run instantly and watched in real time. Powerful filtering, data...
Source: everhelper.me
13 data integration tools: a comparative analysis of the top solutions
Make.com is a highly sought-after tool that allows for smooth data integration and transformation. It boasts an array of functionalities including custom app creation, storage for execution logs, and access to over 300 Make API endpoints, expediting the automation of tasks with ease.
Source: blog.n8n.io

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Make.com and JitBit Helpdesk, you can also consider the following products

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support