JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Zapier
ifttt
Make.com
n8n.io
Boomi
MuleSoft Anypoint Platform
Microsoft Power Automate
Cyclr
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk ZapierDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Zapier seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Indeed, zapier already has this [0] 0 - https://zapier.com/#:~:text=Start%20a%20workflow%20as%20fast%20as%20you%20can%20type. - Source: Hacker News / 2 months ago
There is some overlap here into the “no-code” or “low-code” world, as sometimes the same teams will hook tools like Zapier up to the BaaS in order to integrate with third parties. For small projects this can lead to superhuman productivity! But over a certain line it can become a mess of complexity where it’s hard to track down where data lives and where it is mutated. - Source: dev.to / 3 months ago
I submitted an application for w24 that fits in the "Developer tools inspired by existing internal tools" category but wasn't accepted. I suspect my pitch probably needed work, and I also haven't started building at all yet and submitted as a solo-founder which it seems has less chance of being accepted. Here's the pitch and some details, in case anyone else is interested in the idea: > Supportal uses AI to... - Source: Hacker News / 3 months ago
Zapier.com — Connect the apps you use to automate tasks. Five zaps every 15 minutes and 100 tasks/month. - Source: dev.to / 4 months ago
Zapier is undoubtedly one of the most popular workflow automation platforms. Its user-friendly interface empowers users, even those without coding knowledge, to create automation workflows known as "Zaps." With an extensive library of integrations, Zapier enables developers to automate repetitive tasks by chaining them together, saving time and effort. - Source: dev.to / 9 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Make.com - Tool for workflow automation (Former Integromat)
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.