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Inspectlet VS Zendesk

Compare Inspectlet VS Zendesk and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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  3. » Reviews
  4. » Alternatives

Inspectlet logo Inspectlet

Google Analytics tells you what, Inspectlet tells you why.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Inspectlet Landing page
    Landing page //
    2021-10-10
  • Zendesk Landing page
    Landing page //
    2024-05-06

Inspectlet videos

+ Add

Review of Inspectlet - Software for tracking visitors on your website

More videos:

  • Review - A DVR for Your Website – Session Recording with Inspectlet

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Inspectlet and Zendesk)

Inspectlet

Zendesk

Web Analytics
100 100%
Web Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100
Heatmaps
100 100%
Heatmaps
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Inspectlet and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Inspectlet and Zendesk

Inspectlet Reviews

10 Best Inspectlet Alternatives 2022
Inspectlet reviews are the best option to understand whether the option is suitable. So, we have gathered several Inspectlet reviews from real customers.
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
InspectLet (Free Plan) - A sessions recording service that will capture visitors activity to let you understand how people interact with your website. Free plan is limited to 1,000 sessions per month.
Source: www.megaleechers.com
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
Inspectlet is an all-in-one platform with an eye toward more technical, back-end optimization and troubleshooting. Their unique Error Detection feature proactively identifies bugs and errors and notifies you in real-time.
Source: www.crazyegg.com
8 Awesome Web Usability Testing Apps for your Startup
Inspectlet is a cool app that lets you records videos of your visitors as they use your website, allowing you to see everything they do including – mouse movements, scrolls, clicks, and even keypress on your site. This is a good app to use if you want to figure out where your visitors are getting confused or falling off and what’s getting their attention. They have a free...
Source: techbloke.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Inspectlet mentions (0)

We have not tracked any mentions of Inspectlet yet. Tracking of Inspectlet recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Inspectlet and Zendesk, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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