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Veeva Vault - Enterprise Content Management
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Veeva CRM - Veeva Systems - Cloud-Based Business Solutions for the Global Life Sciences Industry
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Viedoc - EDC, ePRO, eCRF, eTMF, CDMS, electronic data capture, clinical trial and PMS software
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.