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Inova Desktop Presenter VS Surfboard

Compare Inova Desktop Presenter VS Surfboard and see what are their differences

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Inova Desktop Presenter logo Inova Desktop Presenter

Inova Desktop Presenter is a contact center dashboard that delivers real-time metrics directly to agent desktops and laptops.

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Inova Desktop Presenter Landing page
    Landing page //
    2021-09-21
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Inova Desktop Presenter

Website
inovasolutions.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Inova Desktop Presenter features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Inova Desktop Presenter videos

No Inova Desktop Presenter videos yet. You could help us improve this page by suggesting one.

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Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Inova Desktop Presenter and Surfboard)

Inova Desktop Presenter

Surfboard

Project Management
100 100%
Project Management
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Inova Desktop Presenter and Surfboard, you can also consider the following products

WorkJam - WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

EasyData - EasyData is a powerful workforce software solution for mobile work, to know what employees are working on at any time.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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