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LiveHelpNow VS Front

Compare LiveHelpNow VS Front and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat

Front logo Front

multi-channel inbox service for collaborative teams
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10
  • Front Landing page
    Landing page //
    2023-07-31

LiveHelpNow videos

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What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Front videos

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How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!

Category Popularity

0-100% (relative to LiveHelpNow and Front)

LiveHelpNow

Front

Help Desk
22 22%
Help Desk
78% 78
Customer Support
24 24%
Customer Support
76% 76
Help Desk And Ticketing
31 31%
Help Desk And Ticketing
69% 69
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using LiveHelpNow and Front. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveHelpNow and Front

LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.
Source: blog.capterra.com

Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveHelpNow mentions (0)

We have not tracked any mentions of LiveHelpNow yet. Tracking of LiveHelpNow recommendations started around Mar 2021.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: 11 months ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: almost 1 year ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveHelpNow and Front, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Zoho Desk - Industry's first context-aware Helpdesk Software

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