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LiveHelpNow VS Gainsight

Compare LiveHelpNow VS Gainsight and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10
  • Gainsight Landing page
    Landing page //
    2023-05-13

LiveHelpNow videos

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What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to LiveHelpNow and Gainsight)

LiveHelpNow

Gainsight

Help Desk
55 55%
Help Desk
45% 45
Customer Success
0 0%
Customer Success
100% 100
Customer Support
100 100%
Customer Support
0% 0
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

Share your experience with using LiveHelpNow and Gainsight. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveHelpNow and Gainsight

LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.
Source: blog.capterra.com

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing LiveHelpNow and Gainsight, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Totango - Totango is a Customer Success Software Platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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