Software Alternatives, Accelerators & Startups

Img.vision VS LiveAgent

Compare Img.vision VS LiveAgent and see what are their differences

Img.vision logo Img.vision

Image hosting & video hosting for eCommerce sellers

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Img.vision Homepage
    Homepage //
    2024-04-07
  • Img.vision Dashboard with share bar
    Dashboard with share bar //
    2024-04-07
  • Img.vision Gallery management inside the dashboard
    Gallery management inside the dashboard //
    2024-04-07
  • Img.vision Share code for embedding galleries on any site
    Share code for embedding galleries on any site //
    2024-04-07

We are like a Google Drive, but specialized in Image Hosting.

With Microsoft’s OneDrive, Dropbox and Apple’s iCloud you can store and share photos. We are like that, but we specialize in image hosting for eCommerce.

We offer speed optimizations tailored for image hosting, absent from traditional cloud drives:

  • Lossless optimization reduces the file size of images with 21% on average

  • Lossy optimization reduces the file size of images with 48% on average

  • Images are delivered in the 34% smaller WEPB format if supported by the browser

We’re serious about caching your images closer to your buyers, unmatched by traditional cloud drives and server space hosts:

  • Hundreds of data centers across the world cache your images – for quick access

  • We also cache unpopular images in our data center caches. Unique.

  • We use 2 market leader CDNs for our image delivery. Unique.

We prevent outages with our AI firewall system that detects and neutralizes cyberattacks. We can handle a huge amount of image traffic. We offer static image urls.

We make it easy to manage your images with our unique dashboard.

You shouldn’t be a IT geek to understand how it works.

We’ve designed the dashboard to let you manage your images in a very similar way to how you manage files in your Google Drive, Microsoft’s OneDrive and Dropbox, you PC or Mac. You can create folders and place your images inside.

You can import your images from other cloud services ie. Dropbox and OneDrive.

You can upload hundreds of images in one go, we built the uploader to have a low memory print on your device. You can also browse through thousands of images in your drive. Opening a website page that instantly loads ten thousand 4k images would crash your device. However, our dashboard intelligently only loads the images you scroll to, meaning your device only has in memory what is shown to you on the screen.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Img.vision

Website
img.vision
$ Details
freemium $14.68 / Monthly (500 images)
Platforms
Web Browser Android iPhone iOS Windows MacOS
Release Date
2016 December

Img.vision features and specs

  • Upload from anywhere: Yes
  • Share Direct links: Yes
  • jpg, png, gif, heic, webp: Yes
  • Instantly take images offline: Yes
  • Instantly replace images: Yes
  • Upload from OneDrive: Yes
  • Upload from Dropbox: Yes
  • Embeddable HTML galleries: Yes
  • Hosted gallery pages: Yes
  • Bulk resize images: Yes
  • Image editor: Yes
  • Team accounts: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Img.vision videos

No Img.vision videos yet. You could help us improve this page by suggesting one.

+ Add video

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Img.vision and LiveAgent)
Photos & Graphics
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Img.vision and LiveAgent.

What makes your product unique?

Img.vision's answer

We are like a Google Drive, but specialized in Image Hosting. This is a unique approach. We have image loading speed optimizations tailored for image hosting, absent from traditional cloud drives and server space hosts: We also cache unpopular images in our data center caches. This is Unique. We employ 2 market leader CDNs for our image delivery. We also offer Static image urls. This is also Unique.

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

Img.vision's answer

We make it easy to manage your images with our unique dashboard. You shouldn’t be a IT geek to understand how it works. There is no setup cost and no training needed. It's also designed to handle tens of thousands of images.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

Img.vision's answer

Small to medium sized businesses selling products online ie. eCommerce sellers.

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

Img.vision's answer

In 2016 I decided to work on my IT skills by setting up a an image hosting website. I had no previous experience as entrepreneur or setting up a successful business.

Since I’m no programmer, I searched for and worked with several freelance programmers. In December 2016 we succeeded and the first version was live.

Over the years I continued to learn, build and push out better versions of Img.vision.

By 2021 I had seen that there was a real need for an image hosting service for small to medium businesses looking for simplicity, ease an affordability.

Today Img.vision is a successful business with hundreds of customers and a great app. The team behind Img.vision continues to focus on learning and pushing out improved versions of Img.vision based on those learnings.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Img.vision and LiveAgent

Img.vision Reviews

23 Best Free Image Hosting Sites (Upload & Share) in 2022
With the customizable HTML5 code for a video player offered by Img.vision, you can easily embed your videos on your website. The image gallery that it provides allows you to showcase all your best products and services on your online store.
11 Best Image Hosting Sites for Personal to Business
They provide next-generation video marketing services, including storage and encryption. Img.vision lets you share images on 18 social media platforms as well as through email using an integrated sharing button. Responsive images are great for sharing photos to multiple social media platforms.
10 Best Image Hosting Sites for Personal and Business Purposes
Img.vision is a reliable and easy-to-use image and video hosting platform. After hosting your pictures and videos on Img.vision, you can embed them on your websites, forums, et cetera. It has a straightforward interface for uploading images and videos from Google Drive, OneDrive, PC, Dropbox, Android, iOS, etc. Also, its browser-based photo editor allows you to fine-tune...

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Img.vision and LiveAgent, you can also consider the following products

ImageVenue - ImageVenue is a great online hosting service that allows uploading pictures for showing creative works with a simple-to-use technique.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BeeIMG - BeeIMG is a simple, fast, easy image sharing solution created to fill up your image sharing needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UploadHouse - Thumbnail and resize your photos and images

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.