Software Alternatives, Accelerators & Startups

ifttt VS SympoQ

Compare ifttt VS SympoQ and see what are their differences

ifttt logo ifttt

IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • ifttt Landing page
    Landing page //
    2023-10-18
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

ifttt features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

ifttt videos

The Customizable Way to Automate Your Home | IFTTT Review

More videos:

  • Review - IFTTT Explained and Shown (if this then that)
  • Review - 10 Life Changing IFTTT Recipes for Extreme Productivity

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ifttt and SympoQ)
Web Service Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Automation
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing ifttt and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using ifttt and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ifttt and SympoQ

ifttt Reviews

Microsoft Power Automate
Integration is the strongest suit of IFTTT, it is a popular web-based application that can be simultaneously used on Android, iPhone, iPad, and Android Tablet. This is one of the best available alternatives to Microsoft Power Automate. Some of IFTTT’s unique features are as follows:
10 n8n.io Alternatives
IFTTT is a super sleek platform that enables you to easily and quickly automate your most likely devices and applications to generate more work efficiency. Staying on track while customizing, managing, and controlling your integration with queries, multiple actions, filter codes, and the capability to connect multiple accounts per service. This leading no-code platform is...
15 Great Zapier Alternatives to Automate your Workflows
IFTTT (standing for “if this, then that”) is a user-friendly automation tool that connects apps using simple conditional statements. These workflows, which IFTTT calls “Applets”, range from running your smart home and social media applications, to setting up appointments automatically in Google Calendar.
Source: paperform.co
Best iPaaS Softwares
If This Then That is a service that allows a user to program a response to events in the world of various kinds. There is a long list of kinds of events to which IFTTT can respond, all detectable via the Internet.
Source: iotbyhvm.ooo
Top 10 Data Integration Software: An Overview 28 Jan 2019
If This Then That (or IFTTT) is a free, web-based application that enables users to create automation chains between other applications and web services such as Gmail, Facebook and Google Drive. Each automation series is referred to as an applet, which performs a specific chain of events within your apps. There are currently around 54 million IFTTT applets that can be used...
Source: mopinion.com

SympoQ Reviews

We have no reviews of SympoQ yet.
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Social recommendations and mentions

Based on our record, ifttt seems to be more popular. It has been mentiond 179 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ifttt mentions (179)

  • Todoist + Google Calendar + IFTTT: How I created a GTD "tickler" for recurring events
    What I've done instead is, for any recurring event that isn't really due on that date, like "book a haircut" or "fertilize roses", I add an event on a Google Calendar called "Tickler" with the desired recurrence. I then have an IFTTT (https://ifttt.com/explore) integration that creates a Todoist event in my inbox whenever that event shows up on my calendar. It doesn't show up with a due date so I can schedule it... Source: 11 months ago
  • what are your recommendations
    Or head to the Explore page and see if anything grabs your attention. Source: about 1 year ago
  • Messages after death
    Slack has a feature to schedule messages, also a bunch of bots that do various scheduling tasks… Also you could use a email marketing tool like Mailchimp that could allow you scheduling Mails far a head. But any service you choose should be around somewhat longterm right? It will probably require some money and a bit of luck for the service or app of choice to stay around for a while. So ideally something relying... Source: over 1 year ago
  • They air tagged nana because she kept running the streets.
    I don’t know about the air tag nativity, which it probably does. But you can do that with any smartphone they has gps; with an app / website called ifttt. Source: over 1 year ago
  • Trying to create Alexa routine to automate thermostat changes when both my and my wife's phones are gone
    There's also some automation that you can do with something like https://ifttt.com/explore. Source: over 1 year ago
View more

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing ifttt and SympoQ, you can also consider the following products

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Make.com - Tool for workflow automation (Former Integromat)

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community