Software Alternatives & Reviews

idenfit VS Surfboard

Compare idenfit VS Surfboard and see what are their differences

idenfit logo idenfit

The new way of identification & workforce management, you can monitor and control your workforce instantly

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • idenfit Landing page
    Landing page //
    2019-10-16
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

idenfit

$ Details
freemium €3.0 / Monthly (Per User Per Module)
Platforms
Java
Release Date
2019 September

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

idenfit features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

idenfit videos

What is Idenfit?

More videos:

  • Review - Girişim Ofisleri'nde bu hafta Idenfit'tin ofisini ziyaret ettik
  • Review - Almanya'dan yazılım ithal ederken, ihracata başlayan Onur Bayındır'ın idenfit hikayesi

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to idenfit and Surfboard)
HR Tools
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
HR
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing idenfit and Surfboard, you can also consider the following products

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

eqtble - Making it easy for companies to gain insights from HR data

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Brainy HR - Cloud-Based Human Resource System For Small And Medium-Sized Businesses.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.