Software Alternatives & Reviews

Idea Spotlight VS UseResponse

Compare Idea Spotlight VS UseResponse and see what are their differences

Idea Spotlight logo Idea Spotlight

Idea Spotlight is a highly scalable and flexible platform that enables internal and external crowdsourcing initiatives for organisations.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Idea Spotlight Landing page
    Landing page //
    2023-07-29
  • UseResponse Landing page
    Landing page //
    2023-10-10

Idea Spotlight videos

Wazoku - Idea Spotlight Product Overview

More videos:

  • Review - Idea Spotlight by Wazoku

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Idea Spotlight and UseResponse)
Idea Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Brainstorming And Ideation
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Idea Spotlight and UseResponse

Idea Spotlight Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Idea Spotlight and UseResponse, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Viima - Viima is the simple, yet incredibly powerful Agile Innovation Platform that helps you go from ideas to innovations – at the speed and scale of a true innovator.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.