Software Alternatives, Accelerators & Startups

Highcharts VS Zendesk

Compare Highcharts VS Zendesk and see what are their differences

Highcharts logo Highcharts

A charting library written in pure JavaScript, offering an easy way of adding interactive charts to your web site or web application

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Highcharts Landing page
    Landing page //
    2023-03-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

Highcharts videos

Angular 2 & HighCharts Quick-Tip: Dynamic Data & Draggable Points (2016)

More videos:

  • Tutorial - How to define the custom colors for Highcharts?
  • Review - Data Visualization HighCharts

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Highcharts and Zendesk)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Charting Libraries
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Highcharts and Zendesk

Highcharts Reviews

6 JavaScript Charting Libraries for Powerful Data Visualizations in 2023
However, you might need to pay for additional packages to get exactly what you’re looking for. The Highcharts Core package includes all the essentials (like line, bar, area, and pie charts) but Maps, Gantt, and Stock chart packages are all extra. In terms of cost, this makes Highcharts somewhat less scalable, depending on the budget available for your project.
Source: embeddable.com
15 JavaScript Libraries for Creating Beautiful Charts
Highcharts is another very popular library for building graphs. It comes loaded with many different types of cool animations that are sufficient to attract many eyeballs to your website. Just like other libraries, Highcharts comes with many pre-built graphs like spline, area, areaspline, column, bar, pie, scatter, etc. The charts are responsive and mobile-ready. Besides,...
Best Data Visualization Tools
For companies that want to embed interactive visualizations in their online content, look no further than Datawrapper. Highcharts is another great option for embedding interactive content into your sites, though it’s not as easy for non-specialists as Datawrapper.
Source: neilpatel.com
Top 10 JavaScript Charting Libraries for Every Data Visualization Need
Highcharts is one of the most comprehensive and popular JavaScript charting libraries based on HTML5, rendering in SVG/VML. It is lightweight, supports a wide range of diverse chart types, and ensures high performance.
Source: hackernoon.com
The Best Data Visualization Tools - Top 30 BI Software
Highcharts is a battle-tested SVG-based, multi-platform charting library that has been actively developed since 2009. Its JavaScript API integrates easily, and features robust documentation, advanced responsiveness and industry-leading accessibility support. You can add interactive, mobile-optimized charts to your web and mobile projects. Charts are rendered in SVG and a VML...
Source: improvado.io

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Highcharts mentions (0)

We have not tracked any mentions of Highcharts yet. Tracking of Highcharts recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Highcharts and Zendesk, you can also consider the following products

D3.js - D3.js is a JavaScript library for manipulating documents based on data. D3 helps you bring data to life using HTML, SVG, and CSS.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chart.js - Easy, object oriented client side graphs for designers and developers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Charts - Interactive charts for browsers and mobile devices.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!