Software Alternatives, Accelerators & Startups

HeyForm VS Zendesk Support

Compare HeyForm VS Zendesk Support and see what are their differences

HeyForm logo HeyForm

Paperless data collection with better data insights

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • HeyForm Landing page
    Landing page //
    2023-09-06

HeyForm is a form application suite that allows you to create beautiful online forms and collect information from users, without any technical knowledge or skills.

It can be used for a survey, quiz, job application, event registration, contact form as well as many other ways. It doesn’t require any technical skills to efficiently create online forms that look and behave in a professional manner.

You can get started for free, and upgrade to premium plans anytime to embrace more useful features as you wish.

⚙️ Features of HeyForm

  • Unlimited projects
  • Unlimited forms
  • Drag & drop builder
  • 40+ field types
  • Field validations
  • Export your data
  • Share to multiple channels
  • Say bye to spam
  • File Upload
  • Prioritize your privacy
  • Your data is safe and secure
Not present

HeyForm videos

Introducing the HeyForm Platform | HeyForm

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to HeyForm and Zendesk Support)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Form Builder
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using HeyForm and Zendesk Support. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HeyForm and Zendesk Support

HeyForm Reviews

  1. A great alternative to Typeform.

    Been using their software at work since 2021. The redesign made the platform much easy to use. I'm using the Pro plan by the way.

    🏁 Competitors: Typeform
  2. Kathy P

    I was looking for a form service that can connect with Lark Suite(We use it for work) to receive notifications while new data submission is received, searched for a while, and found HeyForm. Very satisfied with their features and pricing, highly recommend to anyone who wants to build an online form.

    👍 Pros:    Affordable price|Easy user interface|Many features
  3. Better option compared to its competitors.

    I recently switched from Typeform to HeyForm mainly because I can use the platform's free tier without any restrictions. I've been using it at work and to facilitate the local events in my community. I haven't come across any cons yet.

    🏁 Competitors: Typeform

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, HeyForm seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HeyForm mentions (28)

  • free-for.dev
    HeyForm.net - Drag and drop online form builder. Free tier lets you create unlimited forms and collect unlimited submissions. Comes with pre-built templates, anti-spam, and 100MB file storage. - Source: dev.to / over 1 year ago
  • Buy me a coffee alternative for content creators!
    Try heyform.net if you're a content creator looking to collect feedback and donations. HeyForm allows content creators to convert their followers into supporters. You can create a simple payment form that followers can use to send you feedback and buy you a coffee (donate). Note: there's a 5% platform commission rate. Source: over 1 year ago
  • During July, the HeyForm product team added several new features to the application, as well as making some changes to our home page and inner pages. Check out our new features and provide us with your feedback.
    One of our new feature is HeyForm Logic, it lets you build a form that responds to people's answers. Respondents can skip irrelevant questions and don't have to see questions unrelated to them. Check out our new feature "HeyForm Logic" and please provide us with your feedback: https://heyform.net/. Source: almost 2 years ago
  • Our new online form builder, HeyForm. Need your valuable opinions.
    We would like you guys to go through the look and feel of the UI and design of the website. Your valuable feedback is very important for us. It will help us to improve to grow more. Try for free: https://heyform.net/. Source: almost 2 years ago
  • Please Give Feedback For Our HeyForm Version 2022.5.2
    The HeyForm team has added several new features in version 2022.5.2 within a shorter time frame. Check our release notes here https://vue.mx/eleaseote and check out HeyForm version 2022.5.2 and please give us feedback here: https://heyform.net. Source: almost 2 years ago
View more

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing HeyForm and Zendesk Support, you can also consider the following products

Clearbit Forms - Data powered web forms designed for conversion

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jotform - Free Online Form Builder & Form Creator

Zoho Desk - Industry's first context-aware Helpdesk Software

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.