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HetrixTools VS Zendesk

Compare HetrixTools VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HetrixTools logo HetrixTools

FREE Uptime Monitoring + Server Monitoring + Status Page + Blacklist Monitoring!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • HetrixTools Landing page
    Landing page //
    2019-03-03

Free Uptime Monitoring

Minimize your downtime by being the first to know about it! Start off with 15 Uptime Monitors, checked every 1 minute, from around the world, completely FREE forever.

Uptime Monitor features included for free:

  • Accurate downtime detection, checking your website/server from around the world simultaneously
  • Public Uptime Status Page
  • Server Resource Usage Monitoring
  • Public/Private Uptime Reports
  • SSL Validity/Hostname Monitor
  • SSL Expiration Monitor
  • Domain Name Expiration Monitor
  • Nameservers Change Detection
  • Maintenance Mode + Schedule Maintenance + One-click Maintenance
  • much more

Free Blacklist Monitor

The simple, yet effective way of monitoring all of your IPs & Domains and notice if any of them get blacklisted on the most popular blacklists, so you can immediately take action to find the cause and start the delisting procedures, before it gets to affect your clients or your network reputation.

Why HetrixTools?

  • The user interface is extremely fast and simple to work with, no need to load countless pages to get things done
  • We're constantly developing and improving the platform to get even better and contain more features
  • If you're willing to spend 5 minutes of your time to try out our platform you'll see everything mentioned above for yourself
  • Zendesk Landing page
    Landing page //
    2024-05-06

HetrixTools

Website
hetrixtools.com
Pricing URL
Official HetrixTools Pricing
$ Details
freemium $9.95 / Monthly (Professional Uptime Monitoring)
Platforms
Browser
Release Date
2015 May
Edit details

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

HetrixTools videos

No HetrixTools videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to HetrixTools and Zendesk)

HetrixTools

Zendesk

Website Monitoring
100 100%
Website Monitoring
0% 0
Customer Support
0 0%
Customer Support
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using HetrixTools and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HetrixTools and Zendesk

HetrixTools Reviews

We have no reviews of HetrixTools yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, HetrixTools should be more popular than Zendesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HetrixTools mentions (16)

  • How to check how many resources use my website?
    You can use "htop" command to view current CPU, RAM and SWAP usage, also see which process is taking up how much of each resource. And if you want to collect data over time, you can use a monitoring agent like https://hetrixtools.com/ to monitor network, cpu, ram, disk access etc all of the time. Source: 12 months ago
  • Does ManageWP have a feature to monitor SSL Uptime?
    HetrixTools about the best free service I've used that includes that. Source: about 1 year ago
  • Is hetzner down?
    You can use hetrixtools Uptime Monitor for free. Https://hetrixtools.com Better Uptime is also good. Https://betterstack.com/better-uptime. Source: over 1 year ago
  • Xfinity is what the folks are using?
    I'm using Ziply and they have been pretty much rock solid. I have a free uptime service via https://hetrixtools.com/ and they claim that in 2022 my uptime percentage is 99.9990%. And likely some of that is when I have decided to reboot my router. Source: over 1 year ago
  • Script to record when internet is down and keep track? Also Email everyday once ISP is available
    Perhaps monitor from outside though unless you run it yourself I don't think every second would be easy to find. A couple of possibilities: https://hetrixtools.com/ and https://uptimerobot.com/. Source: almost 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing HetrixTools and Zendesk, you can also consider the following products

UptimeRobot - Free Website Uptime Monitoring

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MxToolBox - All of your MX record, DNS, blacklist and SMTP diagnostics in one integrated tool.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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