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HelpScout VS Xmind

Compare HelpScout VS Xmind and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Xmind logo Xmind

Xmind is a brainstorming and mind mapping application.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Xmind Landing page
    Landing page //
    2023-11-05

Xmind is a full-featured mind mapping and brainstorming tool that helps to unleash creativity, capture inspiration, brainstorm ideas, boost productivity, and more.

From startups to Fortune 500 companies, Xmind is the best choice for teams working on any project. Since the founding of Xmind in 2006, Xmind has been downloaded 100+ million times, and Xmind is a featured app with 4.8 stars/300,000+ reviews.

Xmind works on Windows, macOS, Linux, iOS/iPadOS, Android, and Web. To learn more, please visit http://www.xmind.app/.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Xmind

Website
xmind.app
Pricing URL
Official Xmind Pricing
$ Details
-
Release Date
2007 January
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Xmind videos

+ Add

Xmind Zen Vs Xmind 8

More videos:

  • Review - Introduction to XMind (Oct 2019)
  • Review - XMind Review - Mind Mapping Software - Visual Mapping Review Series 2013

Category Popularity

0-100% (relative to HelpScout and Xmind)

HelpScout

Xmind

Help Desk
100 100%
Help Desk
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Xmind

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Xmind Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
Everyone has the capacity to inspire creativity and construct mind maps for practically anything thanks to the non-linear nature of mind maps and Xmind’s intuitive features. In particular, for complicated challenges or huge projects, a clever integration of multiple structures on the same branch makes your mind map more cohesive and balanced. Pitching ideas is made simple...
Source: dhandhokaro.com
Best mind map software of 2021
XMind has been singled out for praise online for its clear focus on business users, as well as its minimalist interface which allows for easy mind map creation through a series of templates. Another respectable feature includes 'day and night' mode which dims the screen to protect your eyes.
Source: www.techradar.com
Best Mind Mapping Software For Classrooms and Learning
There are two different products for different needs. XMind 8 is the classic mind mapping software for businesses users who require Gantt charts and slide presentations. XMind Zen creates beautiful mind maps with the new snowbrush engine for graphics and is 100% mobile compatible.
Source: www.fractuslearning.com
Best 7 Free Online XMind Alternatives for Windows
XMind is an intuitive mind-mapping software that inspires creativity and organization. It comes with amazing structures to visualize different information. From the org chart, matrix, fishbone, or any complex processes are possible using XMind. You can also customize the style of a map according to your personal preference, choose from templates or combine several structures...
Source: gitmind.com

Social recommendations and mentions

Xmind might be a bit more popular than HelpScout. We know about 2 links to it since March 2021 and only 2 links to HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Xmind mentions (2)

What are some alternatives?

When comparing HelpScout and Xmind, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.

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