Software Alternatives & Reviews

HelpScout VS Supernotes

Compare HelpScout VS Supernotes and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Supernotes logo Supernotes

The fastest way to take notes and collaborate with friends. Create notecards with Markdown, LaTeX, images, emojis and more. Get started for free!
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Supernotes Landing page
    Landing page //
    2022-02-13

Supernotes is a new way to create notes and collaborate with your friends. Quickly create note-cards with diverse content from task lists to maths equations, with full markdown and LaTeX support. You can tag your cards, find relevant keywords, and sort your cards in an instant. Each and every note-card can be immediately shared, commented on, or collaboratively edited, allowing you to keep all your learning organised, even when working together.

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

Supernotes

$ Details
freemium
Platforms
Windows Mac OSX Linux Android iOS Web
Release Date
2019 October

HelpScout features and specs

No features have been listed yet.

Supernotes features and specs

  • Clean UI: Yes
  • Responsive Design: Yes
  • Categories: Yes
  • Importing: Yes
  • Markdown: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Supernotes videos

Supernotes | The new collaborative note-taking app

Category Popularity

0-100% (relative to HelpScout and Supernotes)
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Supernotes

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Supernotes Reviews

We have no reviews of Supernotes yet.
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Social recommendations and mentions

Based on our record, Supernotes seems to be a lot more popular than HelpScout. While we know about 22 links to Supernotes, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Supernotes mentions (22)

  • SN Pro – a free, open-source font designed for Markdown
    Hey everyone, OP (Tobias) here. We're excited to release SN Pro today, a friendly new typeface that's open source and free for both personal and commercial use. We've carefully re-designed each character, improving support for Markdown and ligatures. For a detailed breakdown of our design process, check out the link [1]. Throughout the development of our app[2] over the past few years, my co-founder Connor and I... - Source: Hacker News / 3 months ago
  • Supernotes App: Get 20 free cards when you sign up using referal code
    Want to try a new way to take notes? Join me on Supernotes, and use my code `xkQEcM` to get 20 extra cards after you sign up. https://supernotes.app. Source: about 1 year ago
  • Ask HN: Why are there no good note taking apps
    Note-taking app [1] founder here. This is a question I hear almost every day, and there's a good reason for that. Note-taking is personal. Everyone wants a note-taking app with just the right features for their personal workflow – whether it's open source, end-to-end encrypted, has handwriting support etc. That's also one of the reasons why the note-taking app and personal knowledge management app market is so... - Source: Hacker News / almost 2 years ago
  • Stripe Open Sources Markdoc
    For my startup[1] which is built around Markdown notecards we've been using markdown-it for Markdown parsing and so far I've written a couple of extensions for it and haven't had many issues. [1] https://supernotes.app. - Source: Hacker News / almost 2 years ago
  • Inkdrop: Organizing your Markdown notes made simple
    Let's add https://supernotes.app/ to the list right away. :p. - Source: Hacker News / almost 2 years ago
View more

What are some alternatives?

When comparing HelpScout and Supernotes, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Boostnote - Boostnote is an open-source note-taking​ app.