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HelpScout VS Linode

Compare HelpScout VS Linode and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Linode logo Linode

We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Linode Landing page
    Landing page //
    2023-06-06

See if Linode works for you with $100 in credit

Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia's Old City, the company empowers more than a million developers, startups, and businesses across its global network of 11 data centers.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Linode

Website
linode.com
Pricing URL
Official Linode Pricing
$ Details
paid Free Trial $5.0 / Monthly (1 Core, 1GB, 25GB SSD, 1TB of Outbound Transfer)
Platforms
Cloud
Release Date
2003 January
Edit details

HelpScout features and specs

No features have been listed yet.

Linode features and specs

  • Easy to Set-up and use: Create a Linode VPS in less than a minute
  • Clean UI: Easy to navigate and use Cloud Manager
  • Customer Service: No-tiered, 100% free technical support to all customers
  • Free Trial: 7 day, money back guarantee
  • Headquarters: Philadelphia, PA
  • Global Cloud: 11 data centers around the world

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Linode videos

+ Add

Linode Review : Speed, Pricing & First Hand Experience!

More videos:

  • Tutorial - How to Create your Very Own Linux Cloud Instance on Linode
  • Review - Amazon-AWS or Google-GCP vs regular VPS (Linode, Digital Ocean, VULTR) for your WordPress web server
  • Review - Linode - The Fastest Cloud Computing Provider
  • Review - Linode Getting Started Guide | Linode Cloud Manager Walkthrough
  • Review - Is Amazon Web Services Really Worth It? | AWS, GCP, Azure, Vultr, Digital Ocean, & Linode Compared
  • Review - LINODE ! DON'T USE LINODE Before Watch THIS VIDEO! Web Hosting Review
  • Review - Linode, Explained

Category Popularity

0-100% (relative to HelpScout and Linode)

HelpScout

Linode

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
VPS
0 0%
VPS
100% 100

User comments

Share your experience with using HelpScout and Linode. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Linode

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Linode Reviews

8 Best Free VPS Trials In 2024 [No Credit Card Required]
Linode provides a 60 day free VPS trial with a $100 Credit. You can use this credit for all features whatever you want. But make sure that you have to pay extra charges if you exceed your limit.
Source: www.bloggingfix.com
10+ Best Free 60 Day Trial Web Hosting [No Credit Card Required]
Linode also provides free website migration for some specific period of time. Technically Linode is best about technical specifications. If you are techy then we recommend you to read technical specifications on the Linodes website.
Source: www.bloggingfix.com
Top 50 Cheapest Cloud Services Providers | Affordable Cloud Hosting
Our infrastructure-as-a-service platform is supported by our Next Generation Network, advanced APIs, comprehensive services, and a vast library of educational resources and is deployed across 11 global markets from our data centers around the world. Linode’s products, services, and people make it easier and more cost-effective for developers and businesses to build, deploy,...
Source: makeanapplike.com
Best Vultr Alternatives and Competitor Cloud Services of 2022
Do you prefer to have a command line or terminal access to your virtual machine? If so, Linode would be an excellent option for you. Their plans are also similar to Vultr with the almost same configuration. Linode offers a simple CLI feature to manage your cloud instance using shell commands.
Source: www.mytipshub.com
Top 10+ Alternatives to DigitalOcean
24/7/365 Customer Support — Linode owns a highly trained customer support team to facilitate the customers. Customers can contact anytime to get the help and support of well-trained staff at Linode. Linode believes in success through customer satisfaction. That is why it provides free support 24/7 without any delay in response.
Source: blog.back4app.com

Social recommendations and mentions

Based on our record, Linode seems to be a lot more popular than HelpScout. While we know about 24 links to Linode, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Linode mentions (24)

  • What is the cheapest VPS Hosting?
    I have an 11 GB VPS with Windows on it, and it’s running perfectly. I 100% recommend this hosting, because of it’s pricing and support. I give $8.25 a month for an 11 GB VPS. Which would cost up to $55 a month on popular hosting providers like, Linode, Vultr, and Digital Ocean. Source: about 2 years ago
  • question for any linode users
    Anyone that hosts a server using the cloud provider linode.com Do you encounter any limits regarding the CPU speed? Source: about 2 years ago
  • Linux OS
    One of my best recommendations is to spin up a linux server in the cloud, you can do it for free for a few months from linode.com for example. Setting up an online server for a game you like playing can also be a rewarding learning experience for networking and Linux in general. Source: about 2 years ago
  • A2, Krystal, 20i, Brixly or Mechanicsweb. Best one for resellers?
    Then you can buy a VPS from linode.com, katapult.io, contabo.com or hetzner.cloud, I'd recommend a 4gb VPS, and in order to run, it has to be over 2gb. For the OS, choose AlmaLinux or a supported version of CentOS. Source: about 2 years ago
  • An 'unlimited' web host has been deleting my files without any notice or warning..
    Use VPS, don't use shared web hosting when you generate content as it tends to use lots of resources like RAM, CPU %, and storage. I'd recommend hetzner.com, contabo.com, or linode.com. Source: about 2 years ago
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What are some alternatives?

When comparing HelpScout and Linode, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vultr - VULTR Global Cloud Hosting - Brilliantly Fast SSD VPS Cloud Servers. 100% KVM Virtualization

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

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