Software Alternatives, Accelerators & Startups

HelpScout VS DigitalOcean

Compare HelpScout VS DigitalOcean and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

DigitalOcean logo DigitalOcean

Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • DigitalOcean Landing page
    Landing page //
    2023-10-10

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

DigitalOcean

$ Details
paid $5.0 / Monthly (1 GB / 1 vCPU / 25 GB)

HelpScout videos

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DigitalOcean videos

DigitalOcean Review 2018 ( Why it Might not be Good for Blogging )

More videos:

  • Review - DigitalOcean vs AWS
  • Review - SITEGROUND VS DIGITALOCEAN 🤑 HONEST 💯 PROMO CODES

Category Popularity

0-100% (relative to HelpScout and DigitalOcean)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Help Desk
100 100%
0% 0
VPS
0 0%
100% 100

User comments

Share your experience with using HelpScout and DigitalOcean. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and DigitalOcean

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

DigitalOcean Reviews

Top 5 Best Ubuntu VPS Providers for 2024
Overview and Unique Selling Points DigitalOcean simplifies cloud computing for developers, offering scalable infrastructure designed to grow with your project. Known for its developer-friendly platform, DigitalOcean provides an extensive range of services from Droplets to Kubernetes, all supporting Ubuntu. Their SSD-only cloud servers, flexible API, and transparent pricing...
Best Linux VPS [Top 10 Linux VPS Provider 2024]
DigitalOcean makes it easier to handle your server using one click. They have a predictable and transparent pricing model. So, you can know all about the pricing. But aside from all of its advantages, the pricing for the DigitalOcean is relatively high compared to other VPS hosting solutions available in the market. For example, their basic 2GB RAM VPS is $12. In addition,...
Source: cloudzy.com
8 Best Free VPS Trials In 2024 [No Credit Card Required]
*These all are DigitalOcean cloud provider-based plans. Plans vary according to your choice of Cloud Provider.
10 Best Web Hosting Companies in India(December 2023)
Straightforward and intuitive, DigitalOcean's interface allows you to deploy your cloud infrastructure quickly and without hassle.
Source: www.vikatan.com
Top 50 Cheapest Cloud Services Providers | Affordable Cloud Hosting
Our goal is to make cloud computing as simple as possible so that developers and businesses can spend more time creating software that makes a difference in the world. You’ll love the cloud computing services you need, with predictable pricing, developer-friendly features, and scalability. DigitalOcean consistently outperforms other cloud providers in terms of price while...

Social recommendations and mentions

Based on our record, DigitalOcean seems to be a lot more popular than HelpScout. While we know about 62 links to DigitalOcean, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

DigitalOcean mentions (62)

  • C Development is a Mess
    Hey folks, it's been a while since I posted here! I've been quite busy with life, especially working at a few companies such as Hyperbeam, DigitalOcean, and a few others. That being said though, let's get into the real meat of today's topic. Why is C/C++'s development such a mess? - Source: dev.to / 11 months ago
  • Whistleblower Drops 100 Gigabytes Of Tesla Secrets To German News Site: Report
    Or create a VPS with linode.com, chunkhost.com, or digitalocean.com. Source: about 1 year ago
  • Unlimited bandwidth vps cloud service in India?
    Linode (Mumbai) and DigitalOcean (Bangalore) each have a single DC in India, and Vultr has 3 (Mumbai, Bangalore, Delhi). Source: about 1 year ago
  • how to keep discord bot alive?
    Or you could look at hosts like https://snakecrafthosting.comwhich is managed aka you upload your code and click start or if you want a whole server something like https://digitalocean.com. Source: about 1 year ago
  • Seeking Opinions: Would You Be Interested in an Anonymous Reverse Proxy Service?
    In the same way that https://njal.la/ is different from https://digitalocean.com. Source: about 1 year ago
View more

What are some alternatives?

When comparing HelpScout and DigitalOcean, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vultr - VULTR Global Cloud Hosting - Brilliantly Fast SSD VPS Cloud Servers. 100% KVM Virtualization