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HelpScout VS Clearbit

Compare HelpScout VS Clearbit and see what are their differences

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  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Clearbit logo Clearbit

Clearbit provides Business Intelligence APIs
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Clearbit Landing page
    Landing page //
    2023-10-06

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Clearbit videos

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Clearbit - Reev & OTB | Outbound Reviews #6

More videos:

  • Review - Clearbit Lead Enrichment Automations and Integrations (2019)
  • Review - E996 Clearbit CEO Alex MacCaw is creating god-mode for marketers, prioritizing profitability

Category Popularity

0-100% (relative to HelpScout and Clearbit)

HelpScout

Clearbit

Help Desk
100 100%
Help Desk
0% 0
Lead Generation
0 0%
Lead Generation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Sales Tools
0 0%
Sales Tools
100% 100

User comments

Share your experience with using HelpScout and Clearbit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Clearbit

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Clearbit Reviews

Top 13 ZoomInfo Alternatives
Clearbit is all about quality data. This solution is designed for smarter scoring, better routing, and more revenue. Clearbit automatically updates sales records with the accurate company and contact data.
Source: taskdrive.com

Social recommendations and mentions

Based on our record, Clearbit should be more popular than HelpScout. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Clearbit mentions (10)

  • How Profile Enrichment can boost your product
    For profile enrichment with Authgear, you create a Hook that could call an external API such as FullContact and Clearbit to grab some data and then put any extra information into the User Profile that every user gets when they sign up through Authgear. You could also integrate that data with the profile custom attributes of existing users who are logging in but are missing that information. - Source: dev.to / 10 months ago
  • Getting Your Developers to See Value With a Great Developer Experience
    Leveraging an extension like Clearbit will help you surface the relevant demographic information, such as role, industry, and company size. This will then allow you to zero in on who is likely to be your next best customer. - Source: dev.to / almost 2 years ago
  • Legality and ethics question about a feature I saw on a website
    I inspected the site a bit and it looks like they're using https://clearbit.com/ to get the company data. Personally I don't feel there is any ethical issue however everyone has their own opinions. It definitely feels a bit creepy. Source: almost 2 years ago
  • An Post and Ordnance Survey Ireland are selling intimate personal data about all of us - Irish Council for Civil Liberties
    No, I'm just a realist about it. I've worked in ecommerce for ~15 years and been invovled with massive implementations (Companies of scale such as Walmart) Part of my job is to understand and implement these tracking tools. I've seen them all, both from a European perspective (Where GDPR is a line that they all regularly cross) and a US context (Absolute wild west, anything goes in terms of data collection) Take a... Source: about 2 years ago
  • Drive Repeat Shopify Customers With Personalized Thank You Postcards
    Zachary Swetz, product manager at Clearbit inspired the workflow we’ll use in this blog post. The workflow is titled Drive repeat Shopify customers with a personalized thank you email and postcard after they purchase. - Source: dev.to / about 2 years ago
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What are some alternatives?

When comparing HelpScout and Clearbit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DiscoverOrg - DiscoverOrg is an IT sales intelligence platform providing technology marketers access to data, IT org charts, and real time projects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lusha - Search less. Sell more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UpLead - Access our accurate and real time verified B2B database to drive growth. With built-in email verification, UpLead is the leader in high quality business contact data. Start your free 7-day trial today!

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