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Help Desk Migration VS Surfboard

Compare Help Desk Migration VS Surfboard and see what are their differences

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Help Desk Migration logo Help Desk Migration

Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Help Desk Migration Landing page
    Landing page //
    2023-10-11

Help Desk Migration is a unique service that allows to move data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems. Now you can migrate tickets, chats, notes and other data within several hours.

  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Help Desk Migration

Website
help-desk-migration.com
Pricing URL
Official Help Desk Migration Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Help Desk Migration features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Help Desk Migration videos

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Help Desk Migration Service

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Help Desk Migration and Surfboard)

Help Desk Migration

Surfboard

Customer Support
64 64%
Customer Support
36% 36
Employee Scheduling
0 0%
Employee Scheduling
100% 100
CRM
100 100%
CRM
0% 0
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Help Desk Migration and Surfboard. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Help Desk Migration seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Help Desk Migration mentions (2)

  • Anyone have some inputs for equivalence when mapping migration Helpscout -> Freshdesk.
    I would like toigrate my data from Helpscout to Freshdesk, and I found this website : https://help-desk-migration.com. Source: about 1 year ago
  • Exporting Tickets
    We use https://help-desk-migration.com/ to move customers to Zendesk - But you can just as easily move out of Zendesk again to a variety of different systems. Source: over 1 year ago

Surfboard mentions (0)

We have not tracked any mentions of Surfboard yet. Tracking of Surfboard recommendations started around Apr 2022.

What are some alternatives?

When comparing Help Desk Migration and Surfboard, you can also consider the following products

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Live Chat 3 - Live Chat is the digital and physical bridge between website owner and website visitors & eliminates customers being stranded on website.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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