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Heeduser VS GetSatisfaction

Compare Heeduser VS GetSatisfaction and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Heeduser logo Heeduser

Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Heeduser Landing page
    Landing page //
    2021-10-22
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Heeduser videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Heeduser and GetSatisfaction)

Heeduser

GetSatisfaction

Help Desk
12 12%
Help Desk
88% 88
Customer Feedback
12 12%
Customer Feedback
88% 88
Customer Support
13 13%
Customer Support
87% 87
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Heeduser and GetSatisfaction

Heeduser Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing Heeduser and GetSatisfaction, you can also consider the following products

Feedbackify - Feedbackify offers website feedback solutions that enable companies to engage with their customers.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Userlike - Userlike is free live chat software for website and mobile support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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