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UseResponse VS ShadowAide

Compare UseResponse VS ShadowAide and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ShadowAide logo ShadowAide

ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • ShadowAide Landing page
    Landing page //
    2023-09-23

UseResponse videos

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Customer Feedback & Support Software UseResponse

ShadowAide videos

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Category Popularity

0-100% (relative to UseResponse and ShadowAide)

UseResponse

ShadowAide

Customer Feedback
90 90%
Customer Feedback
10% 10
Surveys
0 0%
Surveys
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and ShadowAide

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

ShadowAide Reviews

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What are some alternatives?

When comparing UseResponse and ShadowAide, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Heedbook - Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

O3 Outreach - Real-time customer satisfaction data via text messages to boost online reviews and improve customer...

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