Software Alternatives, Accelerators & Startups

HaloITSM VS SMTP2GO

Compare HaloITSM VS SMTP2GO and see what are their differences

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

SMTP2GO logo SMTP2GO

SMTP2GO is the scalable, reliable email deliverability solution. Worldwide servers, a robust API, and powerful reporting set us apart. Try our free plan!
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

  • SMTP2GO Landing page
    Landing page //
    2021-10-29

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

SMTP2GO videos

Review of SMTP2Go email, from SMTP2Go [Video Summary]

More videos:

  • Review - SMTP2GO Review - Best & Cheap SMTP Server Service |Outgoing SMTP Server Provider
  • Review - Smtp2go Review

Category Popularity

0-100% (relative to HaloITSM and SMTP2GO)
ITSM
100 100%
0% 0
Email Marketing
0 0%
100% 100
IT Service Management
100 100%
0% 0
Email Marketing Platforms

User comments

Share your experience with using HaloITSM and SMTP2GO. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, SMTP2GO should be more popular than HaloITSM. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

SMTP2GO mentions (13)

  • SMTP2GO is beyond incompetent
    I open a support ticket describing the situation, expecting that it is a simple oversight, but I receive a puzzling response. Their support person claims that this IP doesn't belong to them, and that it is owned by "Sand Dune Mail Ltd". I check the smtp2go.com privacy page, and it clearly lists the name of the company as "Sand Dune Mail Ltd". Source: about 1 year ago
  • Why will using Google DNS work but using Cloudflare DNS not work for a website
    Hmm. Getting the IP address of a linode site instead of smtp2go.com would worry me. Source: about 1 year ago
  • Exchange OOF 2016 not working
    Our mail relay service smtp2go.com is what is causing the issue! Source: about 2 years ago
  • Postmark acquired by marketing firm ActiveCampaign
    Https://smtp2go.com maybe? Just discovered them the other day but yet to give it a whirl. Just when I was starting to double down on Postmark, they did this. Not blaming them, but we all know this is going to go badly (as a previous Active Campaign user). - Source: Hacker News / about 2 years ago
  • Use a Gmail address with the no-cost option?
    Why would it? My response will be sent through the SMTP server at smtp2go.com which has no idea what my Gmail address is. How does my "response to meeting invite" differ from my responses to other mass emails? Source: about 2 years ago
View more

What are some alternatives?

When comparing HaloITSM and SMTP2GO, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SendGrid - Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free