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Guru VS Zendesk

Compare Guru VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Guru logo Guru

Guru makes it easy for employers and freelancers to connect, collaborate and get work done flexibly and securely. Browse 1. 5 million freelancers for hire and thousands of projects.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Guru Landing page
    Landing page //
    2021-12-13
  • Zendesk Landing page
    Landing page //
    2024-05-06

Guru videos

+ Add

How To Get Clients EASILY on Guru.com (Step-By-Step Method for Freelance Websites)

More videos:

  • Review - Guru.com review video

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Guru and Zendesk)

Guru

Zendesk

Work Marketplace
100 100%
Work Marketplace
0% 0
Customer Support
0 0%
Customer Support
100% 100
Freelance Marketplace
100 100%
Freelance Marketplace
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Guru and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Guru and Zendesk

Guru Reviews

The 10 Best Alternatives to Upwork
Guru offers several advantages over Upwork that make it a preferred choice for freelancers and businesses alike. With its secure payment system, flexible payment options, and collaborative WorkRooms, Guru provides a streamlined and efficient platform for freelancers and clients to work together seamlessly.
Source: www.twine.net
UPWORK ALTERNATIVES: THE 10 BEST PLATFORMS FOR FINDING FREELANCERS
Guru caters to freelancers with diverse skills and expertise by offering a wide range of project categories. Whether freelancers specialize in writing, design, programming, marketing, or other fields, they can find relevant opportunities on Guru.
Source: medium.com
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
It is one of the best Fiverr competitors that gives an easy way to get contacted by potential employers. This platform posts a massive amount of jobs every day. Guru deducts 5% to 9% payment you got after successfully completing a task.
Source: digitalconqurer.com
9 Best Upwork Alternatives
Guru offers access to over 3 million freelancers from around the world. You can hire experienced freelancers for anything from logo design to sound engineering.
Source: www.websitehostingrating.com
Top 10 Alternatives Of Fiverr
Guru is again an old website that was launched soon after Fiverr. Even though the website is designed in a simple fashion, it is renowned for taking care of its customers, unlike any of the other similar sites. They enable both sellers and buyers to post gigs comfortably with the available range of the market.
Source: infobeat.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Guru. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Guru mentions (3)

  • I tried to kill myself today
    Guru.com and similar website have tons of resources for starting freelancers. You won't land yourself a cushy programming job in the first week, you may need to hustle long work weeks and multiple employers, but if you are a trained programmer, you shouldn't have much trouble finding a job, after you take care of yourself. Source: almost 3 years ago
  • Web stack for advertisement platform
    Cloud hosted, haven't done any assessment. Maybe something like freelancer.com or guru.com is similar. Source: almost 3 years ago
  • How do you get the initial SEO backlinks?
    Go to guru.com and get a data miner to find you a list of 500 relevant blogs, contact details etc. Source: almost 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Guru and Zendesk, you can also consider the following products

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fiverr - One marketplace, millions of professional services.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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