Software Alternatives & Reviews

Growave VS Birdeye

Compare Growave VS Birdeye and see what are their differences

Growave logo Growave

All-in-one Marketing Platform. A bundle of powerful tools for photo reviews, wishlists, loyalty programs, referrals, gift cards, and UGC.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Growave Landing page
    Landing page //
    2022-01-24

Growave offers an all-in-one Shopify plug-in that is intended to help you create a database of customers that can help you market your store. Growave is highly rated on Shopify App Store with excellent reviews which you can check out. Tools are perfectly customizable to your business and it puts you firmly in control. Best of all, Growave's support is always there for you rain or shine. You can read more about it here: https://apps.shopify.com/growave

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Growave features and specs

  • Reviews: Collect reviews on autopilot. Showcase reviews across channels: website, social, Google search, Google Shopping.
  • Loyalty and Rewards: Increase lifetime value and customer engagement, give your best customers the VIP treatments, boost brand loyalty.
  • Wishlist: Simplify the buying process, send personalized reminders with powerful buying triggers: drop in price, back in stock, on sale, running out of stock.
  • Instagram and UGC: Use the power of Instagram and UGC to convert your store visitors into customers, increase product discovery to boost sales.
  • Social Login: Simplify account registration, enable one-click login through: Facebook, Google, Twitter, Yahoo, Tumblr, Amazon, Line.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Growave videos

Testimonial

More videos:

  • Tutorial - GROWAVE REVIEWS, LOYALTY, WISHLIST AND 7 OTHER SHOPIFY APPS IN ONE? Honest Review by EcomExperts.io
  • Review - Testimonial
  • Demo - Growave explainer video

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Growave and Birdeye)
Product Reviews
100 100%
0% 0
Reputation Management
0 0%
100% 100
eCommerce
100 100%
0% 0
Online Reviews
4 4%
96% 96

User comments

Share your experience with using Growave and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Growave and Birdeye

Growave Reviews

  1. Absolutely amazing support

    I use this app since few month. I use many apps then I can speak about many people in customer support. The support team of growave is very responsive, comprehensive. I get support many time the same day. Also, My shop include many apps and needs very high intergration, many time between many app suppliers ! GROWAVE does a perfect wok, thanks to all (personaly thank you to TINA;-)

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Birdeye might be a bit more popular than Growave. We know about 6 links to it since March 2021 and only 5 links to Growave. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Growave mentions (5)

  • Website Review - Started Local want to Expand
    We use https://growave.io/ because it had such a well priced bundle of tools that all work together. We've only been using the rewards since around November 2022 (6 months) and of ~160 in-person and online sales we've had 11.7% of the created points consumed. Source: 11 months ago
  • App for membership perks?
    Growave is a worthwhile investment. You can reward your loyal customers and create as many VIP tiers as you like. They've got a solid knowledge base. You can find answers to your questions here: https://support.growave.io/knowledge-base/category/loyalty-and-rewards/. Source: over 1 year ago
  • Best e-commerce platform for a small, starting business?
    Shopify works great for small businesses and it's a number one platform for a reason. Plus, there are plenty of apps that are built specifically for Shopify. You can check them out on the Shopify app store. To succeed in eCommerce, you might want to look at Growave, Klaviyo. Great marketing platforms for your online store. Source: over 1 year ago
  • My mom wants to start a handmade soap and hair oil business
    Shopify is a perfect platform to launch your business. It is easy to use, mobile-friendly, and pretty affordable. It has a 14-day free trial. And if you wish to increase your online store's capabilities, you might want to use some apps, and Shopify has thousands of apps on the app store. If you want to improve email marketing, Privy is good. If you want to add customer reviews, you can try Growave. If you want to... Source: over 1 year ago
  • Which is the best tool for scraping customer reviews?
    You might want to check out Growave. It's a multi-functional tool for your online store, and it offers several features like reviews, rewards, wishlists, social login, and Instagram under one dashboard. They offer a 30-day free trial and the customer service is top-notch. They are quick to respond and always eager to help. Source: over 1 year ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Growave and Birdeye, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

FeedB - feedb is a smart customer feedback tool for businesses of all sizes that is able to transform 1...

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.