Grove VS Zendesk

Compare Grove VS Zendesk and see what are their differences

EcholoN

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured

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Grove

Personalized financial planning for everyone

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Landing page //
2021-09-23

Landing page //
2022-03-08

GROVE COLLABORATIVE HAUL & REVIEW (unbiased) | cleaning products haul + grove clean with me 2020

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to Grove and Zendesk)

Zendesk

Communication

100 100%

Communication

0% 0

Customer Support

0 0%

Customer Support

100% 100

Fintech

100 100%

Fintech

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Grove and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Grove and Zendesk

Grove Reviews

10+ Best Chat Apps for Team Collaboration (Free and Paid)

One of the newer startups, Grove is a private IRC (Internet Relay Chat) host, which manages chat rooms.

Source: www.troopmessenger.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Grove mentions (0)

We have not tracked any mentions of Grove yet. Tracking of Grove recommendations started around Mar 2021.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

What are some alternatives?

When comparing Grove and Zendesk, you can also consider the following products

echofin - Echofin helps communities grow, engage and monetize their following in ways no other platform has done so far.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MirrorFly - World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

chatwee - Group chat app for online communities. Used wherever visitor interaction and engagement are key to the site's functioning.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!