GoodDay VS Zammad

Compare GoodDay VS Zammad and see what are their differences

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Zammad

The Zammad - Help Desk and Ticket System - Community Page

Landing page //
2023-04-21

Landing page //
2023-07-27

Goodday Cultured milk review

Zammad videos

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Zammad

Category Popularity

0-100% (relative to GoodDay and Zammad)

Zammad

Project Management

100 100%

Project Management

0% 0

Customer Support

0 0%

Customer Support

100% 100

Task Management

100 100%

Task Management

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using GoodDay and Zammad. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Zammad should be more popular than GoodDay. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoodDay mentions (2)

Solo project management app?
Slightly more complicated than Todoist or TickTick, but much more powerful is GoodDay. Which is a kind of simplified ClickUp. Not well known, but quite OK. Source: 11 months ago
Building IT department from the ground up. I would like your advice.
What I would like help with is building my stack. Currently, they are using Google Workspace and trying out Goodday for task management. They are a hybrid of Macs and a few pcs that they purchaced before hiring me. I am thinking about moving from Google Workspace to Microsoft 365 because that is what I am used to. In addition too, they are willing and able to move to a windows environment. This company has been... Source: over 1 year ago

Zammad mentions (18)

An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
MSP opensource ticketing tool -ITSM
Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
Free Service Desk Software
Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/. Source: over 1 year ago

What are some alternatives?

When comparing GoodDay and Zammad, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

osTicket - osTicket is a widely-used open source support ticket system.

Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Redmine - Flexible project management web application

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.