Software Alternatives, Accelerators & Startups

Godial.cc VS Zendesk

Compare Godial.cc VS Zendesk and see what are their differences

Godial.cc logo Godial.cc

GoDial is an automatic call dialer app for your mobile. It turns your phone into a call center. Import an excel file and start dialing in seconds.Inbuilt advance CRM tracks payments, callbacks, notes and much more.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Godial.cc Landing page
    Landing page //
    2023-09-18

GoDial is an easy to use auto-dialer and CRM solution for call centres and businesses that make outbound calls to clients and prospects. With an integrated CRM, voice note recorder and payment tracker, GoDial is ideal for sales call and pipeline tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Just sign up, add agents and call lists and start dialing within minutes. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Godial.cc features and specs

  • Auto Call Dialing: Simply set up a call list and start dialing in seconds
  • Templates: Set up customised messaging and email templates for your contacts
  • Payment Tracker: Set up a customer/deal value and track payments and receipts over lifetime
  • Attachments: Add invoices, purchase order and other documents for contacts
  • Rechurn: Rechurn call lists by dispositions to redial unanswered calls, busy contacts etc.
  • Schedule: Get push notifications for scheduled callbacks and tasks
  • Bulk import/export: Bulk import and export call lists and generate call reports in CSV
  • DNC: Set Contacts to Do Not Call Status
  • Notes and Voice-to-Text: Add text or voice notes which get automatically transcribed
  • Custom Dispositions: Create custom statuses to be set after calls
  • Privacy Focused: GoDial Personal saves no data on our servers and doesn’t require login
  • Enterprise: Enterprise version of GoDial allows a single dashboard view for managers
  • Dashboards: Centralised Dashboard
  • CRM: Integrated CRM

Zendesk features and specs

No features have been listed yet.

Godial.cc videos

GoDial Demo

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Godial.cc and Zendesk)
CRM
2 2%
98% 98
Customer Support
0 0%
100% 100
Call Center Software
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Godial.cc and Zendesk

Godial.cc Reviews

We have no reviews of Godial.cc yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Godial.cc mentions (0)

We have not tracked any mentions of Godial.cc yet. Tracking of Godial.cc recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Godial.cc and Zendesk, you can also consider the following products

CallOnTheGo - A call center, in your pocket

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MySalesDialerPro - MySalesDialerPro offers a complete solution that helps sales reps perform end-to-end sales process.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!