Software Alternatives & Reviews

Global Call Forwarding VS Zendesk

Compare Global Call Forwarding VS Zendesk and see what are their differences

Global Call Forwarding logo Global Call Forwarding

Global Call Forwarding offers local and international toll free numbers which can be forwarded to any phone, anywhere in the world.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Global Call Forwarding Landing page
    Landing page //
    2022-12-27

Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for toll free and local numbers. The parent company, United World Telecom (UWT), was founded in Florida, USA over twenty years ago in 1996 and originally operated as a callback service provider. With a growing customer portfolio and increased demand, UWT transitioned to being a call forwarding service provider over time and created Global Call Forwarding (GCF) in 2007 as a distinctive brand dedicated to providing international toll free and local numbers.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Global Call Forwarding

$ Details
paid Free Trial $7.95 / Monthly (For basic plan US to US)
Platforms
Windows Android iOS Cross Platform Mac OSX Web Browser Google Chrome
Release Date
1996 January

Global Call Forwarding videos

How to Sign up with Global Call Forwarding

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Global Call Forwarding and Zendesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Global Call Forwarding and Zendesk

Global Call Forwarding Reviews

  1. Global Call Forwarding has great quality compared to others

    I have an account with Global Call Forwarding for over 3 years now and have never had any issues. Customer service is very friendly and audio for calls has always sounded perfect. I route calls from France to UAE, and there are never any problems with delays or latency.

    👍 Pros:    Quality|Convenience
  2. Excellent service and quality

    I just purchased a 1-800 number for my business and so far the customer service and call quality has been great. I had some questions so I called in and my account manager cleared everything up. He helped me set up call forwarding and voicemail which only took a few minutes.

  3. Global Call Forwarding is Super Reliable

    I’ve been looking for a reliable provider of virtual numbers for a while... and have used multiple companies. My account manager, Nabill, has worked with me one on one and really knows his material. The prices have been sooo competitive. I would recommend Global Call Forwarding for any business that needs international phone services. Thank you!

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Global Call Forwarding mentions (0)

We have not tracked any mentions of Global Call Forwarding yet. Tracking of Global Call Forwarding recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Global Call Forwarding and Zendesk, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!