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Gladly VS ProdCamp

Compare Gladly VS ProdCamp and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

ProdCamp logo ProdCamp

An all-in-one tool for User feedback managment, public roadmap, feature voting board, changelog.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • ProdCamp Landing page
    Landing page //
    2023-04-03

ProdCamp offers an all-in-one feedback platform for product teams. - Collect feedback from multiple sources: Email, Intercom, feature voting portal, Feedback widget, Public roadmap, Net Promoter Score, Google Chrome extension, API, etc. - Analyze feedback - Prioritize customer feedback with requests count/value framework, priority score, RICE, or prioritization matrix. - Send to Jira or Gitlab for development team to work on it. - Notify customers when shipping an update: Send automated emails, publish updates to your changelog (both, on a standalone page as well as embeddable to your web app).

Gladly features and specs

No features have been listed yet.

ProdCamp features and specs

  • Public roadmap: Yes
  • Feature Voting Portal: Yes
  • Customer Feedback Widget: Yes
  • Changelog: Yes
  • NPS (Net Promoter Score): Yes
  • Slack integration: Yes
  • Jira Integration: Yes
  • GitLab integration: Yes
  • Salesforce Integration: Yes
  • Intercom integration: Yes
  • Chrome Extension: Yes

Gladly videos

+ Add

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

ProdCamp videos

No ProdCamp videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Gladly and ProdCamp)

Gladly

ProdCamp

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Tool
100 100%
Tool
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and ProdCamp

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

ProdCamp Reviews

We have no reviews of ProdCamp yet.
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What are some alternatives?

When comparing Gladly and ProdCamp, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

productboard - Beautiful and powerful product management.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Feedback Fish - Collect feedback & make your customers happy.

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