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ProdCamp VS Simplify360

Compare ProdCamp VS Simplify360 and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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ProdCamp logo ProdCamp

An all-in-one tool for User feedback managment, public roadmap, feature voting board, changelog.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • ProdCamp Landing page
    Landing page //
    2023-04-03

ProdCamp offers an all-in-one feedback platform for product teams. - Collect feedback from multiple sources: Email, Intercom, feature voting portal, Feedback widget, Public roadmap, Net Promoter Score, Google Chrome extension, API, etc. - Analyze feedback - Prioritize customer feedback with requests count/value framework, priority score, RICE, or prioritization matrix. - Send to Jira or Gitlab for development team to work on it. - Notify customers when shipping an update: Send automated emails, publish updates to your changelog (both, on a standalone page as well as embeddable to your web app).

  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

ProdCamp features and specs

  • Public roadmap: Yes
  • Feature Voting Portal: Yes
  • Customer Feedback Widget: Yes
  • Changelog: Yes
  • NPS (Net Promoter Score): Yes
  • Slack integration: Yes
  • Jira Integration: Yes
  • GitLab integration: Yes
  • Salesforce Integration: Yes
  • Intercom integration: Yes
  • Chrome Extension: Yes

Simplify360 features and specs

No features have been listed yet.

ProdCamp videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

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ProdCamp

Simplify360

Customer Feedback
100 100%
Customer Feedback
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Tool
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Tool
100% 100
User Feedback
100 100%
User Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing ProdCamp and Simplify360, you can also consider the following products

productboard - Beautiful and powerful product management.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Feedback Fish - Collect feedback & make your customers happy.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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